Job
Description
Role Overview: As a trainer at Wipro, your role is crucial in developing competency and skill sets in individuals to enhance their effectiveness and efficiency in the workplace. You will be responsible for communicating training expectations to trainees in a clear and professional manner. Key Responsibilities: - Participate in KA and KT related activities in the account, collaborating with clients and stakeholders to document and transfer process knowledge to the operations team. - Deliver Generic Domain Specific Modules and provide up skilling resources on processes. - Structure Onboarding Training requirements, Pre-Process, Customer Visits, etc. - Ensure new employees follow the defined learning path for their roles and deliver pre-process and process training. - Support new hires during OJT and GO-live stages, provide refresher and remedial training for existing employees. - Maintain trainee data, generate training reports, and assist in administrative tasks like trainee roster and scheduling. - Customize training content for delivery, provide feedback and coaching to analysts, and take ownership of improving performance. - Analyze training needs, monitor account-level Training metrics, and adhere to training standardization guidelines. - Work with operations to bridge gaps during training. Qualification Required: Education: - Graduate Must Have Knowledge: - Good hands-on system & applications expertise. - Fluent in English language skills. - Excellent communication and presentation skills. - Good customer interaction skills. - PC literate with good system navigation and data input skills. - Basic MS Office (Excel, Word, Outlook) skills. - Task management & organization skills. - Problem-solving skills. - Professional experience in an industry environment. - Ability to engage with clients and lead workshops. - Excellent facilitation and influencing skills. Good to Have Knowledge: - Advanced Research Skills. - Content Design & Development Skills. - Experience in handling LMS activities. Additional Details: Wipro is undergoing a modern digital transformation and seeks individuals who are inspired by reinvention. The company encourages constant evolution and empowers employees to design their own reinvention. Join Wipro to realize your ambitions and be part of a purpose-driven business. Applications from people with disabilities are explicitly welcome. Role Overview: As a trainer at Wipro, your role is crucial in developing competency and skill sets in individuals to enhance their effectiveness and efficiency in the workplace. You will be responsible for communicating training expectations to trainees in a clear and professional manner. Key Responsibilities: - Participate in KA and KT related activities in the account, collaborating with clients and stakeholders to document and transfer process knowledge to the operations team. - Deliver Generic Domain Specific Modules and provide up skilling resources on processes. - Structure Onboarding Training requirements, Pre-Process, Customer Visits, etc. - Ensure new employees follow the defined learning path for their roles and deliver pre-process and process training. - Support new hires during OJT and GO-live stages, provide refresher and remedial training for existing employees. - Maintain trainee data, generate training reports, and assist in administrative tasks like trainee roster and scheduling. - Customize training content for delivery, provide feedback and coaching to analysts, and take ownership of improving performance. - Analyze training needs, monitor account-level Training metrics, and adhere to training standardization guidelines. - Work with operations to bridge gaps during training. Qualification Required: Education: - Graduate Must Have Knowledge: - Good hands-on system & applications expertise. - Fluent in English language skills. - Excellent communication and presentation skills. - Good customer interaction skills. - PC literate with good system navigation and data input skills. - Basic MS Office (Excel, Word, Outlook) skills. - Task management & organization skills. - Problem-solving skills. - Professional experience in an industry environment. - Ability to engage with clients and lead workshops. - Excellent facilitation and influencing skills. Good to Have Knowledge: - Advanced Research Skills. - Content Design & Development Skills. - Experience in handling LMS activities. Additional Details: Wipro is undergoing a modern digital transformation and seeks individuals who are inspired by reinvention. The company encourages constant evolution and empowers employees to design their own reinvention. Join Wipro to realize your ambitions and be part of a purpose-driven business. Applications from people with disabilities are explicitly welcome.
