Commercial Strategy Professional

3 - 6 years

15 - 20 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Snagging, de-snagging handover of apartments/units
  • Maintaining/records of all relevant data for apartments/units
  • Ensure apartment/unit readiness in custody for customer visits with Civil finishing MEP readiness
  • Manage a small team of outsourced snagging executives and technicians.
  • Apartment/unit Key Hand Over - possession to customers
  • Customer signed documents handover to Service Centre
  • Timely addressing customer concerns/queries satisfactorily
  • Effective hand-holding customers in the pre and post-possession stage
  • Ensure 100% compliance in KYC
  • Interact with customers over call/face to face
  • Timely maintaining sharing of all reports
  • Liaise coordinate with internal associates
  • Loyalty sales developing a process for Loyalty sales eg calling, identifying need through interactions and pitching the right product
  • Assist in post-Society handover transition eg defects, work completion, etc

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