Job
Description
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, a place where you can grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding skills and expertise in the current role and preparing for future advancements. Encouraged to take every opportunity to further the career within the great global team. The Senior Commercial Operations Specialist is an advanced subject matter expert, responsible for optimizing business processes and operational efficiencies, ensuring efficient business operations, maintaining financial health, and aligning with strategic objectives. Either ensures the organization develops and launches services transacted within countries or accountable for commercial and financial operations of large client accounts. Key responsibilities: - Identify, analyze, and optimize key commercial processes and tools to improve efficiency, reduce costs, and enhance operational effectiveness. - Create and maintain documentation for standardized business processes to ensure clarity and consistency in operational procedures. - Lead or participate in projects related to process optimization, automation, and efficiency enhancements. - Ensure operational processes comply with industry regulations and internal policies, assessing and mitigating risks associated with business operations. - May be accountable for in-life financial and commercial operations of client projects. - Assist in financial analysis, budgeting, and forecasting to support sound financial management and cost control. - Identify opportunities for improved profitability and increased revenue within client projects. - Handle contract amendments or changes, ensuring all parties adhere to revised terms. - Perform any other tasks as required by management. To thrive in this role, you need to have: - Solid proficiency in financial management, including budgeting, forecasting, and financial analysis. - Advanced analytical skills and experience using data analytics tools to extract insights from client and financial data. - Advanced communication and interpersonal skills for interacting with clients and internal stakeholders. - Advanced negotiation skills valuable for contract amendments. - Solid understanding of the IT services industry, including trends, technologies, and competitive landscape. - Advanced problem-solving abilities to address client issues and find solutions meeting their needs. - Advanced proficiency in MS Office applications, especially Excel. Academic qualifications and certifications: - Bachelor's degree or equivalent in a relevant field of study (Finance, Commerce, Business). - Relevant certifications preferred. Required experience: - Advanced experience in Commercial Operations, Business Process Optimization, or similar roles. - Advanced experience in a similar role, preferably within a global IT services organization. - Advanced experience in managing business processes and operations globally or regionally, considering cultural and regulatory differences. - Advanced track record of working cross-functionally with multiple teams. - Advanced experience with operations, order processing, fulfillment, revenue recognition, legal contracts, purchase orders, license agreements. Workplace type: Hybrid Working Equal Opportunity Employer,