Command center IT infrastructure Specialist

Tata Consultancy Services

12 years

0 Lacs

pune maharashtra india

Posted:1 week ago| Platform:

Apply

Skills Required

networks security notifications network wan vpn firewall monitoring aws azure gcp provisioning escalation support troubleshooting networking tcp ip dhcp management authentication virtualization nagios solarwinds datadog communication teamwork

Work Mode

On-site

Job Type

Full Time

Job Description

Role - Command center IT infrastructure Specialist

Years of Experience -

Location -

Continuously monitor IT systems, networks, and cloud environments for performance issues, outages, and security threats.
Identify, escalate, and assist in resolving infrastructure-related incidents.
Maintain real-time dashboards, alerts, and notifications to ensure system health.
Troubleshoot network connectivity issues, including LAN, WAN, VPN, and firewall configurations.
Assist with network performance monitoring and escalate issues to Level 2 when needed.
Monitor cloud-based infrastructure (AWS, Azure, GCP) for performance, availability, and security.
Assist in provisioning and deprovisioning cloud resources as per IT policies.
Act as the first escalation point for IT support for infrastructure and applications related alerts and incidents.
Document troubleshooting steps, resolutions, and best practices.
Coordinate with Level 2/3 engineers for complex issues.
Networking Basics
– Understanding of TCP/IP, DNS, DHCP, VPN, and firewall concepts.
Cloud Basics
– Familiarity with cloud services (AWS, Azure, or GCP), virtual machines, and storage.
Active Directory (AD)
– Knowledge of user/group management, password policies, and authentication issues.
IT Infrastructure
– General understanding of servers, virtualization, operating systems, and IT security best practices.
Monitoring & Alerting Tools
– Experience with tools like Nagios, SolarWinds, Datadog, or similar.
Incident Management
– Ability to handle escalations, document issues, and communicate effectively.
Strong analytical and troubleshooting abilities.
Good communication and teamwork skills.
Ability to work in a 24/7 Command Center environment (if required).
Quick learner with a proactive approach to problem-solving.

More Jobs at Tata Consultancy Services

Tcs Hiring For GRC , Pan India

Pune, Bengaluru, Mumbai (All Areas)

7 - 12 yrs

INR 9 - 19 Lacs

Java / Spring boot with API Developer

Pune

5 - 10 yrs

INR 9 - 19 Lacs

SAP PP and QM Consultant

Pune

4 - 9 yrs

INR 8 - 18 Lacs

SAP BTP Consultant

Pune

4 - 9 yrs

INR 9 - 19 Lacs

Customer Service Associate

Pune

1 - 6 yrs

INR 1 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.