Collections Officer

Job Description

Job Title: Collection Officer Location: Udaipur, Rajasthan Job Type: Full-Time Department: Collections & Recovery Job Summary: We are seeking a diligent and target-oriented Collection Officer to join our team in Udaipur. The ideal candidate will be responsible for recovering overdue payments from customers while maintaining a professional and customer-centric approach. You will play a key role in ensuring timely collections and supporting the financial health of the organization. Key Responsibilities: Follow up with customers for overdue payments via phone calls, field visits, and emails. Maintain accurate records of all collection activities and update system entries regularly. Negotiate payment plans and settlements in line with company policies. Ensure compliance with all relevant legal and regulatory requirements during collection activities. Coordinate with internal teams to resolve billing or service issues related to overdue accounts. Generate and submit regular reports on collection status and performance. Required Skills & Qualifications: Minimum qualification: 12th pass; a Bachelor's degree is preferred. Prior experience in collections, recovery, or field sales is an advantage. Strong communication and interpersonal skills. Ability to work independently and manage time effectively. Good negotiation and problem-solving skills. Basic computer knowledge (MS Office, email handling). Willingness to travel locally for field collections. Benefits: Provident Fund (PF) Employee State Insurance Corporation (ESIC) Mediclaim Coverage Accidental Insurance Performance-based incentives Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Work Location: In person