Collection Specialist

Trukker Technologies

3 - 5 years

8 - 10 Lacs

bengaluru

Posted:4 hours ago| Platform:

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Skills Required

collection specialist cash collection payment collection collections process credit collection collection management monthly reports collection account receivables

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview:

Collection Specialist

Key Responsibilities:

Monitor accounts receivable and proactively follow up with clients for timely payments.
Contact clients via phone, email, and official correspondence to resolve outstanding invoices.
Negotiate payment arrangements, settlements, and handle disputes tactfully.
Maintain accurate records of collection efmforts and customer interactions in the system.
Collaborate with internal teams (Finance, Sales, Operations) to resolve billing discrepancies.
Escalate chronic defaulters and recommend legal or credit actions where required.
Generate weekly/monthly reports on collection status, DSO (Days Sales Outstanding), and overdue accounts.
Ensure compliance with company policies, legal requirements, and country-specific regulations.

Key Skills & Competencies:

Strong understanding of accounts receivable, credit, and collections processes.
Excellent negotiation and conflict resolution skills.
Strong communication (verbal & written) and interpersonal skills.
Proficiency in MS Office (Excel, Word, Outlook); knowledge of ERP/Accounting systems is a plus.
Analytical mindset with attention to detail.
Ability to work under pressure and meet deadlines.

Qualifications:

Bachelors degree in Finance, Accounting, Business Administration, or related field.
Minimum
3+ years of experience
in collections, credit control, or accounts receivable.
Experience in [insert industry e.g., logistics, banking, FMCG, telecom] preferred.

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