Collection Manager

The Regional Collection Manager - Commercial Vehicle is responsible for managing a team and coordinating operational recovery activities to maintain the credit portfolio in the designated region. This role involves implementing corporate policies and procedures to minimize front delinquencies. The incumbent is required to build internal and external relationships to identify opportunities for value creation and has end-to-end collection responsibility for the allocated region, contributing to the bank's organizational objectives. This critical role directly impacts the financial institution's budget planning and profitability. Key Responsibilities include: - Managing the collection of loan products in the region - Establishing measurement standards for performance improvement - Recommending solutions to achieve end goals and maintain NCL as required - Keeping NPAs of the region within minimum trigger levels - Reviewing agency management and analyzing feedback - Conducting personal visits for high-value cases beyond normal channels - Maximizing returns on each pool cut and focusing on lower delivering cuts - Identifying training needs and organizing staff training - Collaborating with the business and support team for issue resolution - Recruiting, training, and developing team members to achieve regional targets - Liaising with legal counsel, management, or local authorities on sensitive collections matters - Gathering competitor policies information to develop a suitable collection policy - Ensuring team adherence to defined processes and policies when dealing with delinquent customers Educational Qualifications: - Graduation in any field - Post Graduation in MBA or PGDM Experience: - 10-18 years of experience in collections,