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Trafin Global Services
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Collection Executive / Officer

Collection Executive / Officer

Trafin Global Services

0 - 31 years

1 - 3 Lacs

janakpuri delhi-ncr

Posted:21 hours ago| Platform: Apna logo

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Skills Required

reporting payments compliance communication persuasion negotiation excel crm

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description – Recovery Executive / Recovery OfficerPosition: Recovery Executive Department: Collection / Recovery Location: [Your Office Location] Reporting To: Team Leader / Recovery Manager Key Responsibilities:Contact customers to recover overdue payments through calls and follow-ups. Remind customers about outstanding dues and provide repayment options. Negotiate and convince customers for timely payment. Maintain accurate records of customer interactions and payment commitments. Achieve daily, weekly, and monthly recovery targets. Escalate disputed or non-responsive cases to the manager. Ensure compliance with company policies and legal guidelines during the recovery process. Required Skills:Strong communication and persuasion skills (English, Hindi, or regional language). Good negotiation and convincing ability. Basic computer knowledge (MS Office / Excel / CRM tools). Target-driven with the ability to work under pressure. Professional, disciplined, and result-oriented.

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Collection Executive / Officer