Job Title: Telecaller Location: J 40 , First Floor ,Near home saaz,Lajpat nagar Part 2 Job Type: Full-Time Industry: BPO / Finance / Banking Experience: 0–3 years (Freshers can apply) Job Summary: We are looking for enthusiastic and goal-driven Telecallers for both collections and sales profiles. The ideal candidates will be responsible for contacting customers to recover overdue payments and to promote/sell products or services, while maintaining a professional and customer-friendly approach. Key Responsibilities: Collections: Call customers with pending payments or overdue bills. Inform them of their outstanding balances and payment deadlines. Negotiate payment terms and resolve any queries or issues. Maintain daily call records and update payment status in the system. Follow up consistently and escalate unresolved cases as needed. Sales: Make outbound calls to potential customers to promote products/services. Understand customer requirements and provide suitable solutions. Close sales deals over the phone and meet daily/monthly targets. Build and maintain positive customer relationships. Record customer details, feedback, and lead status accurately Record customer details, feedback, and lead status accurately. Requirements Minimum Qualification: 10th pass / 12th pass Good communication skills
Designation: CCE Experience: 0 to 2 Years Process: Collection / Recovery (Banking/NBFC/Telecom) Location: South Delhi (Lajpat Nagar Part-2) Job KPI :- * Manage large amounts of outbound calls in a timely manner * Follow communication "scripts" when handling different topics * Identify customers' needs, clarify information, and research every issue and provide solutions and/or alternatives * Seize opportunities to upsell products when they arise * Build sustainable relationships and engage customers by taking the extra mile * Keep records of all conversations in our call center database in a comprehensible way * Frequently up skill trainings/refreshers for improvement in performance. * Meet personal/team qualitative and quantitative targets * Target based calling with major focus on conversion Requirements * Qualification Minimum 12th Pass * Basic Computer Knowledge * Fresher & Experience Both can also apply * Track record of performance in OB set up preferably collections * Strong Telephonic and verbal communication skills along with active listening * Customer focus and adaptability to different personality types * Ability to multi-task, set priorities and manage time effectively Basic Criteria:- Office Reporting Time 9.15 AM & Login Time 9.30 to 6.30 Working Days 26 we are Sunday working rotational 4 week off
We want telesales executive for Bjaj Insta EMI card sales
We prefer boys for night shift and girls for day shift
Required DRA Tele callers and Field Executives with minimum 1 Year of Work experience
Need DRA Field Executives for North and West Location
Job Title: Card Collection Recovery Executive Department: Collections / Recovery Location: Lajpat Nagar New Delhi Reporting to: Collections Manager / Recovery Head Job Purpose: To manage and recovery rdue payments on banking cards (credit/debit/prepaid) by communicating with delinquent customers, ensuring compliance with regulatory and internal policies while minimizing loss to the bank. Key Responsibilities: Contact delinquent customers via calls, emails, or field visits to recover overdue card payments. Negotiate and persuade customers to settle dues through structured payment plans or settlements. Maintain accurate and timely records of communication, follow-ups, and recovery status in the system. Monitor assigned accounts to identify outstanding debts and take appropriate recovery actions. Coordinate with legal, risk, and collections teams for escalated accounts or legal recovery actions. Follow RBI and internal compliance guidelines while dealing with customers. Prepare daily/weekly/monthly recovery reports and performance updates. Ensure a customer-centric yet firm approach to maintain the bank’s reputation and reduce delinquencies. Key Skills and Competencies: Strong communication and negotiation skills Knowledge of banking products and card recovery processes Good understanding of regulatory and compliance standards Basic data entry and reporting skills (Excel, CRM systems) Ability to work under pressure and meet recovery targets Customer-oriented with problem-solving abilities Qualifications and Experience: · Graduate in any discipline (Commerce/Finance preferred) · 6–1 years of experience in collections, preferably in card recovery · Familiarity with banking collection tools and software is a plus Working Conditions: May require field visits and flexible work hours based on recovery needs Target-driven role with performance-linked incentives (optional)
Urgent hiring We Provide Work From Home after 1 Month We have night shift for Boys
A BPO Collection Executive plays a crucial role in managing and recovering outstanding debts from clients or customers. Here's a breakdown of the job: Key Responsibilities: - Contacting Debtors: Reach out to individuals or businesses with overdue payments to negotiate settlements and develop repayment plans. - Record Keeping: Maintain accurate records of collection activities, including interactions with debtors and payment agreements. - Collaboration: Work with internal departments, such as finance and customer service, to resolve disputes and streamline debt recovery processes.