Collection Executive / Officer

0 - 31 years

1 - 2 Lacs

Posted:16 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Education-Minimum 10th - Graduation Key ResponsibilitiesMake outbound collection calls to customers with overdue payments. Remind customers of due dates and outstanding balances in a professional manner. Follow up on payment commitments and ensure timely collection of dues. Update customer interaction details and payment status in the system. Explain billing details, charges, and account information clearly to customers. Resolve customer queries related to payments, bills, or account discrepancies. Identify skip/defaulter cases and escalate them to the supervisor when required. Achieve daily, weekly, and monthly collection targets. Ensure compliance with company policies and regulatory guidelines during communication.

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