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Jobs in Sector 62, Noida
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Akasa Finance
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Collection Executive / Officer

Collection Executive / Officer

Akasa Finance

0 - 31 years

1 - 2 Lacs

Sector 62, Noida

Posted:2 days ago| Platform: Apna logo

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Skills Required

payments database service reporting reports management compliance regulations communication negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

A collection telecaller is responsible for contacting individuals or businesses to collect outstanding debts. The role involves various tasks aimed at ensuring timely payments and maintaining customer relationships. Key Responsibilities: Debt Collection: Contact clients via phone to remind them of overdue payments and negotiate repayment plans. Record Keeping: Maintain accurate records of conversations, payments, and agreements in the database. Customer Service: Address client inquiries and concerns regarding their accounts and payment options. Follow-Up: Conduct follow-up calls to ensure commitments are met and payments are processed. Reporting: Prepare reports on collection activities and outstanding debts for management review. Compliance: Adhere to legal regulations and company policies regarding debt collection practices. Skills Required: Strong communication and negotiation skills. Ability to handle difficult conversations with professionalism. Proficiency in using computer systems and databases. Basic understanding of financial principles and debt collection laws. This role is crucial for maintaining the financial health of an organization by ensuring that debts are collected efficiently and effectively.

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Collection Executive / Officer