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Collection Executive

Black Box Gps Technology Opc Private Limited

1 - 31 years

2 Lacs

industrial area phase i chandigarh region

Posted:17 hours ago| Platform: Apna logo

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Skills Required

service coordination communication support reports billing punching data invoicing crm software

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities : Calling on Allocation Contact assigned customers as per daily/weekly allocation for payment follow-ups and service coordination. Handling Incoming and Outgoing Calls Manage customer queries through phone calls, ensuring timely and professional communication. Provide support and information as needed to address customer concerns. Providing Documents to Customers Share necessary documents such as invoices, receipts, reports, and service details with customers via email or other approved channels. Creating Bill Invoices Prepare accurate billing invoices in accordance with company policies and customer account details. Resolving Service Issues Coordinate with internal teams to address customer service issues. Ensure timely resolution and maintain customer satisfaction. Invoice Punching Enter and update invoice details in the system with accuracy. Verify data to ensure correctness before submission. Skills & Qualifications : Good communication and customer-handling skills Basic knowledge of billing and invoicing processes Ability to multitask and manage records efficiently Familiarity with CRM or billing software (preferred) Problem-solving attitude and attention to detail

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Collection Executive