Cluster Manager For UP Location

Job

1.

Position

Reports

Department

3.

• Lower attrition rate Maintaining various MIS reports, analyses and identifying areas of opportunity
• OER, C S Audit, FIDA Liaison with Govt officials / environmental bodies (if required) for legal permissions/licenses
• Read Restaurant Licenses in place Responsible for making & implementing promotional strategies to increase sales volume & achieve maximum customer satisfaction
• Sale growth Quality compliance and working for quality improvement in consultation with Quality Dept
• Ingredient evaluation
• OER product quality Developing and implementing procedures, control systems for maintaining hygiene and quality standards.OER Product quality OEREnsure profitability of operations and supervise all aspects of product management, monitoring food production to ensure compliance with quality &hygiene standards.
• Profit & Loss statement Ensuring high quality services, resulting in customer delight and optimum resource utilization.
• Ensuring maximum customer satisfaction by closely interacting with in-house and potential guests to understand their requirements and customizing the product and services accordingly.
• KKM
• CSI score
• People Management, continuous Training of employees.Guiding, mentoring team members to ensure efficiency in operations& meeting of individual & group targets
• Training MIS
• MTD Training audit
• Imparting appropriate training on Food preparation, Service Excellence to restaurant and support service staff.

4.

• All Departments (IT, Maintenance, Marketing, HR, Corporate Affairs, Training, Project, Corporate Sale, MIS, Payroll, Accounts, Supply Chain, Quality Control, Six Sigma)

External:

• External customer
• Telecom service provider
• Serco Call Centre
• Finance Support providers e.g. IDBI, Sodexo, Accor, CMS
• All Vendors
• • Govt official

6.

• Qualification

  BSc Hotel Management/BHM/Diploma Hotel Management (3 Years)/Any Graduate/MBA/PGDBA

• Experience

  5-10 years experience in the QSR/Food Retail/Hospitality industry at managerial level.
• Incumbents with positive attitude & excellent communication skills
• Candidates passionate to build a career in Domino's Pizza and should be willing to relocate as per business requirements.
• Profit & Loss Management, Team Management, Business Development & Multiple Restaurants handling are
• essential for an ideal candidate.

Equal Opportunity Employment: Jubilant FoodWorks is proud to be an equal opportunity employer and we are committed to diversity and inclusion. All aspects of employment including hiring will be based on merit, competence and business needs. We do not discriminate based on race, color, religion, caste, marital status, age, national origin, gender, gender identity or expression or any other status.