Prochant India

20 Job openings at Prochant India
Senior Executive - Admin & Facility Trivandrum,Kerala,India 3 - 6 years Not disclosed On-site Full Time

Greetings From Prochant India Pvt Ltd We are hiring for Senior Admin Executive in Trivandrum Location. We are seeking a versatile and proactive Administrative Executive with knowledge of compliances, building infrastructures, HVAC (Heating, Ventilation, and Air Conditioning), Fire alarm systems, and Electricals, Facility, Asset and Vendor Management. The ideal candidate will oversee various administrative functions while ensuring compliance with building regulations and safety standards. Roles and Responsibilities: Ensure maintenance and upkeep of all facilities, including buildings, equipment, and utilities. Conduct regular inspections, identify maintenance needs, and coordinate repairs or replacements. Enforce health and safety standards to create a safe work environment. Oversee housekeeping staff and ensure cleanliness and tidiness of the office premises. Coordinate cleaning schedules and ensure compliance with hygiene standards. Handle incoming calls, emails, and correspondence, directing them to appropriate departments or individuals. Assist in preparing reports, presentations, and other communication materials. Evaluate vendors based on performance, quality, and cost-effectiveness. Negotiate contracts and agreements with vendors to ensure favourable terms. Coordinate travel arrangements for employees, including flight bookings, hotel accommodations, and transportation. Manage hotel bookings and ensure accommodations meet organization's standards and budget. Monitor SLAs with vendors and service providers to ensure compliance. Address any issues or discrepancies in SLAs and work towards resolution. Maintain records of company assets and equipment, track usage, and conduct regular audits. Assist in procurement of new assets as needed. Procure office supplies, equipment, and services as required. Manage inventory levels and conduct audits to ensure adequate stock levels. Handle incoming tickets or requests from employees and stakeholders, ensuring timely resolution. Arrange catering services for meetings, events, and employee meals. Collect feedback on food quality and service and make necessary adjustments. Oversee the management of Management Information Systems (MIS) to ensure accurate and timely reporting of data. Generate reports and analyze data to provide insights for decision-making and process improvement. Facilitate onboarding process for new employees, includes printing ID Card, Access Card, conducting orientations, and coordinating with relevant departments. Manage offboarding process for departing employees, including exits, asset retrieval, and clearance procedures. Key Competencies Deep and thorough understanding of Prochant policies and procedures. Exceptional verbal, interpersonal, and written communication skills Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities. Professional presentation skills and confidence when speaking. Exceptional problem-solving skills to analyze issues and identify potential liabilities. Strong leadership skills to promote personal and professional development and teamwork. Ability to maintain strong professional relationships with internal teams and management. Consistent demonstration of a professional, positive attitude. A strong, working understanding of computers and an ability to self-troubleshoot simple issues. Preferred Candidate: Education: Any Degree Minimum 3 to 6 years of experience relevant to core Administration and Facility Management. Benefits: Salary & Appraisal - Best in Industry Excellent learning platform with great opportunity to build career with Prochant Dinner for Night Shift Only 5 days working (Monday to Friday) No of openings: 1 Shift timing: Night Shift (6.30 pm IST to 3.30 am IST) Mode Of Interview: In- Person/ Teams Show more Show less

Medical Billing Process US Healthcare RCM Chennai 1 - 3 years INR 1.0 - 5.0 Lacs P.A. Work from Office Full Time

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

AR Caller Chennai,Tamil Nadu,India 0 years None Not disclosed On-site Full Time

Company Description Prochant India is one of the fastest growing companies in the medical billing industry, specializing in DME Medical Billing. With a culture that motivates and inspires employees, Prochant not only delivers superior quality for clients but also values its workforce. Formerly known as Prometheus Group, Prochant is transforming the medical billing industry through proactive revenue cycle management and technology-enabled processes. With a client base that includes leading medical equipment providers and health systems, Prochant is headquartered in Charlotte, North Carolina, and has been established since 1999. Role Description This is a full-time on-site role located in Coimbatore for an AR Caller. The AR Caller will be responsible for managing account receivables by contacting insurance companies, reviewing claims status, resolving denials, identifying trends in denials, and ensuring timely submission of claims. The role requires systematic follow-up to ensure accurate and timely reimbursement, and documenting relevant information accurately in the system. Qualifications Strong communication skills and proficiency in English 2024, 2025 Freshers are Eligible Problem-solving abilities with attention to detail Knowledge of medical billing and coding Excellent organizational and time management skills Ability to work independently and collaboratively Basic computer skills and familiarity with billing software Experience in the healthcare or medical billing industry is a plus Bachelor's degree in a relevant field is preferred

We're Hiring! – Associate Director – Operations (RCM) Chennai,Tamil Nadu,India 18 years None Not disclosed On-site Full Time

🚨 We're Hiring! – Associate Director – Operations (RCM) 🚨 📍 Location : Chennai / Trivandrum | 💻 Interview Mode : Microsoft Teams 📅 Work Days : Monday to Friday | 🕗 Shift : Night Greetings from Prochant India! 👋 We’re looking for an experienced RCM leader to join us as an Associate Director – Operations (Revenue Cycle Management) . This is a high-impact role focused on driving performance, compliance, and innovation in the U.S. healthcare billing space. 💼 Key Responsibilities : ✅ Team Leadership : Supervise and mentor RCM teams to achieve quality and productivity targets ✅ Revenue Optimization : Implement strategies to reduce denials and maximize collections ✅ Data-Driven Decisions : Analyze trends, performance metrics, and KPIs for continuous improvement ✅ Process Improvement : Identify and implement workflow enhancements ✅ Training & Development : Keep the team updated with best practices and industry trends ✅ Reporting : Deliver regular performance insights to senior leadership ✅ Cross-Functional Collaboration : Work closely with finance, billing, and clinical teams ✅ Compliance & Audits : Ensure full regulatory compliance and audit readiness ✅ Technology Enablement : Drive adoption of RCM tools and automation 🎯 What We’re Looking For : 🔹 18+ years of RCM industry experience 🔹 10+ years in leadership roles 🔹 Deep knowledge of end-to-end U.S. healthcare RCM 🔹 Willingness to work in night shift 🔹 Strategic thinker with a hands-on leadership style 🎁 What We Offer : ✨ Best-in-industry salary & appraisal structure ✨ Quarterly Rewards & Recognition ✨ Dinner provided for night shifts ✨ Upfront leave credit ✨ 5-day work week (Mon–Fri) ✨ Strong growth and learning platform in U.S. medical billing 📩 Interested? Let’s talk! 📞 Contact: Sushil Kumar 📱 Call/WhatsApp: +91 70100 70581 📧 Email your resume: sushilk@prochant.com Tag or share with someone in your network who fits the role! Let’s build the future of healthcare billing together. 🚀 #RCM #MedicalBilling #HealthcareJobs #LeadershipOpportunity #Prochant #HiringNow #RevenueCycleManagement #OperationsDirector #TeamProchant #WorkWithUs

Operations Director Chennai,Tamil Nadu,India 18 years None Not disclosed On-site Full Time

Job description Exciting Career Opportunity at Prochant India! Position: Associate Director Operations (RCM) Location : Chennai & Trivandrum Shift : Night Shift (U.S. Time Zone) Work Days : Monday to Friday Greetings from Prochant! Were on the lookout for a seasoned leader to join us as an Associate Director Operations (RCM) and take charge of driving performance, process excellence, and revenue optimization in the ever-evolving U.S. healthcare landscape. If you have a passion for strategic leadership and a proven track record in the RCM domain, this is your moment! Key Responsibilities: Leadership: Supervise and mentor a high-performing team across multiple RCM verticals AR, billing, cash posting, transmission, correspondence, MIS, Medicare audit processes, EV/PA, and more. Revenue Optimization: Drive innovative strategies to improve revenue collection, reduce denials, and ensure smooth cash flow. Data-Driven Decisions: Analyze trends and performance metrics to remove bottlenecks and enhance efficiency. Innovation: Lead continuous improvement initiatives, streamline workflows, and reduce operational costs. Team Development: Conduct regular training to align teams with industry best practices and process updates. Reporting: Share insights and performance metrics with senior management for strategic decision-making. Collaboration: Work closely with finance, clinical, billing, and compliance teams to ensure process integration. Compliance: Maintain high standards for quality, accuracy, and adherence to U.S. healthcare regulations. Technology: Leverage leading RCM tools and automation to enhance productivity and output. What Were Looking For : 18+ years of solid experience in the Revenue Cycle Management (RCM) industry At least 10 years in a leadership/strategic operations role Comprehensive understanding of end-to-end RCM processes Willingness to work night shifts (U.S. hours) Ability to manage and monitor all key RCM areas including billing, AR, MIS, Medicare audits, EV/PA, etc. Why Join Prochant? Best-in-Industry Salary & Appraisals Quarterly Rewards & Recognition Program Dinner Provided for Night Shift Premium Learning & Development Opportunities Upfront Leave Credits 5-Day Work Week – Strong Work-Life Balance Interested? Let’s Talk! Contact: Albert James Call / WhatsApp: 8807264814 Email: albertjames@prochant.com

We're Hiring! – Associate Director – Operations (RCM) Chennai,Tamil Nadu,India 18 - 20 years INR Not disclosed On-site Full Time

???? We&aposre Hiring! Associate Director Operations (RCM) ???? ???? Location : Chennai / Trivandrum | ???? Interview Mode : Microsoft Teams ???? Work Days : Monday to Friday | ???? Shift : Night Greetings from Prochant India! ???? Were looking for an experienced RCM leader to join us as an Associate Director Operations (Revenue Cycle Management) . This is a high-impact role focused on driving performance, compliance, and innovation in the U.S. healthcare billing space. ???? Key Responsibilities : ? Team Leadership : Supervise and mentor RCM teams to achieve quality and productivity targets ? Revenue Optimization : Implement strategies to reduce denials and maximize collections ? Data-Driven Decisions : Analyze trends, performance metrics, and KPIs for continuous improvement ? Process Improvement : Identify and implement workflow enhancements ? Training & Development : Keep the team updated with best practices and industry trends ? Reporting : Deliver regular performance insights to senior leadership ? Cross-Functional Collaboration : Work closely with finance, billing, and clinical teams ? Compliance & Audits : Ensure full regulatory compliance and audit readiness ? Technology Enablement : Drive adoption of RCM tools and automation ???? What Were Looking For : ???? 18+ years of RCM industry experience ???? 10+ years in leadership roles ???? Deep knowledge of end-to-end U.S. healthcare RCM ???? Willingness to work in night shift ???? Strategic thinker with a hands-on leadership style ???? What We Offer : ? Best-in-industry salary & appraisal structure ? Quarterly Rewards & Recognition ? Dinner provided for night shifts ? Upfront leave credit ? 5-day work week (MonFri) ? Strong growth and learning platform in U.S. medical billing ???? Interested Lets talk! ???? Contact: Sushil Kumar ???? Call/WhatsApp: +91 70100 70581 ???? Email your resume: [HIDDEN TEXT] Tag or share with someone in your network who fits the role! Lets build the future of healthcare billing together. ???? #RCM #MedicalBilling #HealthcareJobs #LeadershipOpportunity #Prochant #HiringNow #RevenueCycleManagement #OperationsDirector #TeamProchant #WorkWithUs Show more Show less

Accounts Receivable, AR Professional chennai,coimbatore,thiruvananthapuram 1 - 4 years INR 1.0 - 5.0 Lacs P.A. Work from Office Full Time

We are seeking immediate joiners with exceptional English communication skills, who are graduates from 2020 to 2024, for the position of Process Trainee - AR Caller in Chennai, Coimbatore and Trivandrum As an AR Caller, you will be responsible for contacting insurance companies to check claim statuses, handling billing for US healthcare providers, and ensuring payment receipt for processed claims You'll need to possess strong problem-solving abilities, be detail-oriented, and be able to work both independently and as part of a team Proficiency in communication (both verbal and written), organisation, and computer skills (especially MS Excel) is essential Additionally, you should be flexible with shift timings and demonstrate a positive attitude consistently This role offers the opportunity to contribute to process improvements, maintain professional relationships, and actively participate in the revenue cycle management process while meeting or exceeding productivity and quality standards

AR Caller - Freshers trivandrum,kerala,india 0 years None Not disclosed On-site Full Time

Our Mission Prochant is on a mission to be the leading business process outsourcing firm in the healthcare industry in terms of quality, outcomes, and value. To that end, our dedicated team of industry experts is committed to helping DMEs and HMEs prosper in the new era of value-based care. We combine innovative software solutions and best practices to equip customers to compete more effectively in a constantly changing environment. Job Description For AR Caller - Freshers Title: Process Trainee – AR Caller Desired Candidate Profile Immediate Joiners with Excellent Communication in English. Strong written and verbal communication skills. 2. UG Graduates between 2023 – 2025 Passed out are eligible to apply. 3. Ability to prioritize and manage work queue. 5. Ability to work independently as well as in a team environment. Expert in listening and solving problems Proficient in delivering high quality result. Capable of Grasping new concepts quickly. Flexible to work with any shift timings. Job Description for AR Caller (Voice Process) Calling Insurance Company on behalf of healthcare providers for claim status. Should handle US Healthcare Providers Billing. Follow-up with Insurance Company to check status of outstanding claims. Receive payment information if the claims have been processed. Analyze claims in case of rejections. Ensure deliverable adhere to quality standards. Essential Functions Performance Standards: Meet or exceed productivity and quality standards to deliver superior client experience. Ensure the work performed does not result in any client dissatisfaction. Innovation: Share ideas and thoughts on how the process can be improved further to augment efficiency and effectiveness. Find ways to participate in the implementing those ideas. Knowledge: Take efforts to understand the entire RCM so that context of AR process is understood and performed effectively. Key Competencies Exceptional typing and communication skills (verbal and written). Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities. Exceptional problem-solving skills to analyze issues and identify potential liabilities. Ability to maintain strong professional relationships with internal teams and management. Consistent demonstration of a professional, positive attitude. A strong, working understanding of computers, MS excel and an ability to self- troubleshoot simple issues. Interview Process Level 1 -- HR Interview Level 2 --Online Assessment Level 3 – Technical Interview Salary : CTC- 20400/- ; Take Home – 18000/ Location : 2nd Floor, Block Niagra, Embassy Tarus Techzone, Technopark Phase III Main Road, Kazhakuttom, Thiruvananthapuram, Thiruvananthapuram, Kerala 695581 Shift Timings: US Shift timing – 6:30pm to 3:30am Holidays : US Holidays Working days : Monday to Friday(Saturday & Sunday fixed off) Benefits Salary & Appraisal - Best in Industry Best training and support programs Monthly Performance Incentives up to Rs. 17,000/- Free dinner facility for all the employees on the night shifts. Excellent learning platform with great opportunity to build career in Medical Billing Leadership programs and immense scope for career growth and development. Quarterly Rewards & Recognition Program Upfront Leave Credit Only 5 days working. Two-way cab facility for female employees. Employee benefits – ESI and PF Certification program with compensation salary.

Senior Executive - Admin & Facility thiruvananthapuram,kerala 3 - 7 years INR Not disclosed On-site Full Time

As a Senior Admin Executive at Prochant India Pvt Ltd in Trivandrum, your role will involve overseeing various administrative functions with a focus on compliance, building infrastructures, and facility management. You will be responsible for ensuring the maintenance, safety, and cleanliness of office premises, managing vendors, coordinating travel arrangements, and handling asset management. Your proactive approach and attention to detail will contribute to creating a safe and efficient work environment. **Roles and Responsibilities:** - Ensure maintenance and upkeep of all facilities, including buildings, equipment, and utilities. - Conduct regular inspections, identify maintenance needs, and coordinate repairs or replacements. - Enforce health and safety standards to create a safe work environment. - Oversee housekeeping staff and ensure cleanliness and tidiness of the office premises. - Coordinate cleaning schedules and ensure compliance with hygiene standards. - Handle incoming calls, emails, and correspondence, directing them to appropriate departments or individuals. - Assist in preparing reports, presentations, and other communication materials. - Evaluate vendors based on performance, quality, and cost-effectiveness. - Negotiate contracts and agreements with vendors to ensure favorable terms. - Coordinate travel arrangements for employees, including flight bookings, hotel accommodations, and transportation. - Manage hotel bookings and ensure accommodations meet organization's standards and budget. - Monitor SLAs with vendors and service providers to ensure compliance. - Address any issues or discrepancies in SLAs and work towards resolution. - Maintain records of company assets and equipment, track usage, and conduct regular audits. - Assist in procurement of new assets as needed. - Procure office supplies, equipment, and services as required. - Manage inventory levels and conduct audits to ensure adequate stock levels. - Handle incoming tickets or requests from employees and stakeholders, ensuring timely resolution. - Arrange catering services for meetings, events, and employee meals. - Collect feedback on food quality and service and make necessary adjustments. - Oversee the management of Management Information Systems (MIS) to ensure accurate and timely reporting of data. - Generate reports and analyze data to provide insights for decision-making and process improvement. - Facilitate onboarding process for new employees, including printing ID Card, Access Card, conducting orientations, and coordinating with relevant departments. - Manage offboarding process for departing employees, including exits, asset retrieval, and clearance procedures. **Key Competencies:** - Deep and thorough understanding of Prochant policies and procedures. - Exceptional verbal, interpersonal, and written communication skills. - Organized, detail-oriented, and self-motivated. - Ability to juggle multiple responsibilities. - Professional presentation skills and confidence when speaking. - Exceptional problem-solving skills to analyze issues and identify potential liabilities. - Strong leadership skills to promote personal and professional development and teamwork. - Ability to maintain strong professional relationships with internal teams and management. - Consistent demonstration of a professional, positive attitude. - A strong, working understanding of computers and an ability to self-troubleshoot simple issues. **Preferred Candidate:** - Education: Any Degree - Minimum 3 to 6 years of experience relevant to core Administration and Facility Management. In addition to the challenging role and responsibilities, you will enjoy benefits like a competitive salary, career development opportunities, dinner for night shift, 5 days working (Monday to Friday), and night shift timings from 6.30 pm IST to 3.30 am IST. Don't miss the chance to be part of a dynamic team at Prochant India Pvt Ltd! (Note: No additional details about the company were provided in the job description),

Assistant Manager chennai,tamil nadu,india 8 years None Not disclosed On-site Full Time

Greetings From Prochant !!! JD for Assistant Manager - Operations Key Responsibilities and Duties: The Assistant Manager is responsible for several areas that are key to success for the Prochant, an outsourced billing service in the U.S. healthcare industry. In this role you are essentially play a vital role in the growth of the company. You are responsible for identifying issues in all process and altering the concern department. A deep and thorough understanding of the entire process followed by Prochant production workers in all shifts is a must. Duties include overall responsibility for smooth running of all process simultaneously alerting management of concerns and red flags. In addition, you are responsible for highlighting the requirements to the Manager for leading India Operation and implementing the requirement with the guidance of the manager to meet the short term and long term goal. Finally, you will be responsible personally coach, train and mentor the Senior Team Leaders. Essential Functions Transition He /She will be go to person (India SPOC) from Chennai operations on transition of all new clients and projects. He/ She should coordinate with the US Operations/Transition team to on-board new clients/projects as per transition methodology best practices. Project Management: Document, update and execute transition project plan to ensure that we meet quality, timeliness, ramp-up and other contractual needs of the clients. Keep accurate tracking of resources and milestone critical items to deliver on the client and business needs. Cost Management: Ensure accurate estimation and modeling of staffing and other resources to manage revenue per head and gross margin targets. Keep a tab on the cost as we execute projects, to deliver on those targets. Communication: Keep stakeholders updated on the high probable and signed-off projects. Take inputs from sales pipeline and other transition meetings to augment plans. Escalate if there are needs that are unmet to deliver on the transition deliverables. Single point of contact for new clients/projects hiring inputs to HR Monitoring overall responsibility for monitoring all process during transition period Cash, Billing, Transmission, Correspondence, MIS, Support, Medicare Audit Process, AR process, EV/PA Process. Operations : Responsible for MIS, audit and support team as laid out below Review Metrics Review all teams Account Metrics and update Manager on issue based clients. Training Responsible for reviewing performance of team members and responsible for conducting training or development opportunities for them. Resource Allocation overall responsible to make necessary changes in staffing based on day or week, TAT expectation and other anticipated events. Communication Addressing Complaints and resolving problems for both employees and clients. Escalate to next level based on severity of the issue. review emails and communicating frequently with the Manager and Account Managers regarding the process improvisation Process Management overall responsible for managing sub ordinates and ensure the overall process movement is in the right direction as per the requirement of the company, coordinating with the Sr. Team leaders, Manager, Account Managers regarding planning, assigning and directing. Recruitment Inputs Responsible for prioritizing the recruitment coverage with HR team. Key Competencies Deep and thorough understanding of Prochant production policies and procedures. Advanced DME industry and DME billing knowledge and experience. Exceptional verbal, interpersonal, and written communication skills. Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities. Professional presentation skills and confidence when speaking. Exceptional problem-solving skills to analyze issues and identify potential liabilities. Strong leadership skills to promote personal and professional development and teamwork. Ability to maintain strong professional relationships with internal teams and management. Consistent demonstration of a professional, positive attitude. A strong, working understanding of computers and an ability to self-troubleshoot simple issues. Critical Success Factors Self-Confidence The Assistant Manager can diplomatically express views that may be unpopular. Decisive despite uncertainties. Self-Control The Assistant Manager is composed, positive, clear thinking and focused under pressure. Conscientiousness The Assistant Manager is organized and careful in work, meeting deadlines and commitments. Innovation The Assistant Manager is open to new ideas, approaches and information. Achievement Drive The Assistant Manager constantly strives to improve standardsof excellence. Commitment The Assistant Manager makes sacrifices to meet goals and believes inthe mission and core values of the organization. Initiative The Assistant Manager pursues goals beyond what is required or expectedof them. Optimism The Assistant Manager is persistent despite obstacles and setbacks and expects success, not failure. Understanding The Assistant Manager respects the feelings and perspectives of others and takes interest in their concerns. Service Orientation The Assistant Manager anticipates, recognizes and meets customer needs and offers help. Influence The Assistant Manager can effectively guide others. Communication The Assistant Manager deals with difficult issues. Listens well. Seeks mutual understanding and resolve. Confidentiality The Assistant Manager protects patient rights by maintaining confidentiality of personal health and financial information. Benefits Salary & Appraisal - Best in Industry Excellent learning platform with great opportunity to build career in Medical Billing Quarterly Rewards & Recognition Program Dinner for Night Shift Upfront Leave Credit Only 5 days working (Monday to Friday) No of openings : 2 Experience : 8+ years Shift timing : Night Shift Mode Of Interview : Zoom / Teams Contact Person : Abdul Wahab (HR) Interested candidates call / whats app to 8248165076 or share your updated CV to abdulwahab @prochant.com

Opening For Process Trainer - TVM thiruvananthapuram,kerala,india 4 years None Not disclosed On-site Full Time

RCM Trainer / Process Coach 📍 Location: Chennai 🕐 Shift: Night Shift 💼 Experience: Minimum 4+ years in End-to-End RCM 🏢 Company: Prochant About the Role We are looking for an experienced Process Coach or RCM Trainer to join our dynamic team at Prochant . The ideal candidate should have strong expertise in end-to-end Revenue Cycle Management (RCM) processes and a passion for coaching, training, and developing teams . Key Responsibilities Conduct engaging training and coaching sessions for new hires and existing employees on RCM processes, tools, and best practices. Design, develop, and update training materials , process documents, and assessments. Evaluate training effectiveness and gather feedback for continuous improvement. Collaborate with operations and quality teams to identify training needs, skill gaps, and coaching opportunities. Provide ongoing floor support for process clarifications and performance enhancement. Maintain accurate training and coaching records and performance reports. Required Skills & Qualifications Minimum 4+ years of experience in end-to-end Revenue Cycle Management (US Healthcare) . Strong knowledge in billing, payment posting, denial management, and AR follow-up . Excellent communication, coaching, and presentation skills . Ability to manage multiple batches and deliver impactful coaching/training sessions. Prior experience as a Process Coach or RCM Trainer is highly preferred. About Prochant Prochant is a leading RCM solutions provider specializing in US Healthcare . We are driven by a commitment to excellence, innovation, and continuous growth in our training, coaching, and operations. How to Apply 📧 Email: sughanyav@prochant.com 📞 Contact: +91 72004 58446

Opening For Process Trainer US Healthcare Night Shift - chennai,tamil nadu,india 5 years None Not disclosed On-site Full Time

Greeting from Prochant!! We are hiring for RCM Trainer Position for TVM location. MODE OF INTERVIEW: Teams CALL Skills : Process Trainer / Process Coach Domain : US Healthcare - Medical Billing Shift Timing : Night Shift (Sat & Sun fixed off) Roles and Responsibilities: Need to have extensive knowledge of RCM Have good knowledge about HIPAA compliance Have ability to train Freshers from the scratch about RCM industry. Good communication and interpersonal skills Monitor the progress of the trainees and provide constructive feedback Monitor new joiners performance and clarify process related queries Implementing new training plan & training method Traits Minimum 5+ years in US Healthcare Process.(Experience ar callers more than 5 years experience with excellent communication can also apply. Prefer candidate with good exposure in Denial Management, AR Calling, Billing in medical billing domain. Immediate joiner preferred. Benefits : 1. Salary & Appraisal - Best in Industry 2. Excellent learning platform with great opportunity to build career 3. Quarterly Rewards & Recognition Program 4. Upfront Leave Credits 5. Only 5 days working. Interested candidate please share resume and photo to Abdulwhab@prochant.com with subject line of "Process Trainer" (Trainers only from Medical Billing Industry can apply). Contact Details: Abdul Wahab Contact Number : 8248165076 Email id: abdulwahab@prochant.com

Management Information Systems Manager - Revenue Cycle Management Domain chennai,tamil nadu,india 10 years None Not disclosed On-site Full Time

Description Job Summary. We are seeking a highly experienced MIS Manager to lead and scale our Management Information Systems (MIS) function within the Revenue Cycle Management (RCM) domain. This role requires strong leadership, deep RCM knowledge, and advanced technical expertise to drive data strategy, automation, operational analytics, and client-facing insights. The Senior MIS Manager will oversee the MIS team, improve reporting frameworks, enhance system utilization, and ensure high-quality data-driven support for internal and external stakeholders. Key Responsibilities Strategic Reporting & Advanced Analytics : Oversee the design and governance of enterprise-level RCM reporting frameworks. Drive the development of analytical models for forecasting, trend analysis, and performance enhancement. Ensure accuracy, consistency, and timeliness of all high-impact operational, financial, and executive reports. Create advanced dashboards and analytics solutions using Power BI/Tableau to support strategic decision-making. Data Management, Governance & Compliance Establish data quality standards, validations, and audit frameworks across RCM systems. Maintain system-wide data integrity, ensuring compliance with HIPAA and healthcare security requirements. Partner with IT and engineering teams to enhance data pipelines, ETL processes, and system integrations. Manage master data governance and ensure consistent use of data definitions across the organization. Automation, Process Optimization & System Improvements Lead RCM process automation initiatives using SQL, scripting, RPA, macros, and API integrations. Evaluate and implement new technologies or tools to reduce manual effort and improve throughput. Optimize system configurations and lead enhancements, upgrades, and cross-platform integrations. Spearhead transformation projects involving new RCM systems, migrations, or large-scale process redesign. Client Leadership & Relationship Management Interact with senior client stakeholders to understand reporting needs and deliver value-focused solutions. Present performance insights, analytical findings, and automation outcomes in client meetings. Translate client requirements into MIS strategies, ensuring high accuracy and timely delivery. Support business reviews, forecasting discussions, and strategic planning with data-driven recommendations. Maintain strong client satisfaction through proactive communication and high-quality MIS support. Cross-Functional Collaboration Collaborate with operations, quality, client services, finance, and IT to align MIS initiatives with business goals. Support new client onboarding efforts by defining reporting structures, KPIs, and system setup. Coordinate with external vendors or technology partners on system enhancements and issue resolution. Leadership, Team Development & Performance Management Lead, mentor, and develop a high-performing MIS team, including managers, analysts, and reporting specialists. Should have managed ideally larger or multi-tiered teams. Drive continuous improvement, technical upskilling, and competency building within the department. Oversee workload distribution, talent development, and succession planning. Foster a culture of innovation, accuracy, accountability, and data-driven excellence. Technical Skills Expert proficiency in SQL, MS Excel, Power BI/Tableau, and database management. Experience with major RCM systems (Epic, Kareo, eClinicalWorks, NextGen, Athena, etc. Strong understanding of automation tools, ETL pipelines, scripting, and reporting technologies. Deep knowledge of HIPAA, PHI protection, and industry compliance requirements. Soft Skills Exceptional leadership, communication, and stakeholder engagement abilities. Strong analytical, problem-solving, and decision-making skills. Ability to manage complex projects, tight deadlines, and high-impact deliverables. Strategic thinking with a hands-on, solution-driven approach. Key Performance Indicators (KPIs) Accuracy, stability, and scalability of MIS reporting frameworks. Efficiency gains through automation and process optimization. Data quality, governance, and compliance metrics. Client satisfaction and retention through MIS service performance. Team performance, development, and delivery quality. Perks & Benefits Competitive senior-level compensation and performance incentives. Health insurance coverage. Night shift allowance (as applicable). Leadership development and certification opportunities. Collaborative, dynamic, and innovation-focused work culture. Qualifications Education : Bachelors or Masters degree in Information Systems, Computer Science, Healthcare Administration, Data Analytics, or related field. Experience 10 to 13 years of MIS experience, with at least 3+ years in a leadership or managerial role in RCM, healthcare, BPO, or ITES. Strong understanding of US healthcare billing systems, payer policies, claim workflows, and RCM KPIs. (ref:hirist.tech)

Management Information Systems Manager - Revenue Cycle Management Domain chennai,tamil nadu,india 10 - 13 years INR Not disclosed On-site Full Time

Description Job Summary. We are seeking a highly experienced MIS Manager to lead and scale our Management Information Systems (MIS) function within the Revenue Cycle Management (RCM) domain. This role requires strong leadership, deep RCM knowledge, and advanced technical expertise to drive data strategy, automation, operational analytics, and client-facing insights. The Senior MIS Manager will oversee the MIS team, improve reporting frameworks, enhance system utilization, and ensure high-quality data-driven support for internal and external stakeholders. Key Responsibilities Strategic Reporting & Advanced Analytics : Oversee the design and governance of enterprise-level RCM reporting frameworks. Drive the development of analytical models for forecasting, trend analysis, and performance enhancement. Ensure accuracy, consistency, and timeliness of all high-impact operational, financial, and executive reports. Create advanced dashboards and analytics solutions using Power BI/Tableau to support strategic decision-making. Data Management, Governance & Compliance Establish data quality standards, validations, and audit frameworks across RCM systems. Maintain system-wide data integrity, ensuring compliance with HIPAA and healthcare security requirements. Partner with IT and engineering teams to enhance data pipelines, ETL processes, and system integrations. Manage master data governance and ensure consistent use of data definitions across the organization. Automation, Process Optimization & System Improvements Lead RCM process automation initiatives using SQL, scripting, RPA, macros, and API integrations. Evaluate and implement new technologies or tools to reduce manual effort and improve throughput. Optimize system configurations and lead enhancements, upgrades, and cross-platform integrations. Spearhead transformation projects involving new RCM systems, migrations, or large-scale process redesign. Client Leadership & Relationship Management Interact with senior client stakeholders to understand reporting needs and deliver value-focused solutions. Present performance insights, analytical findings, and automation outcomes in client meetings. Translate client requirements into MIS strategies, ensuring high accuracy and timely delivery. Support business reviews, forecasting discussions, and strategic planning with data-driven recommendations. Maintain strong client satisfaction through proactive communication and high-quality MIS support. Cross-Functional Collaboration Collaborate with operations, quality, client services, finance, and IT to align MIS initiatives with business goals. Support new client onboarding efforts by defining reporting structures, KPIs, and system setup. Coordinate with external vendors or technology partners on system enhancements and issue resolution. Leadership, Team Development & Performance Management Lead, mentor, and develop a high-performing MIS team, including managers, analysts, and reporting specialists. Should have managed ideally larger or multi-tiered teams. Drive continuous improvement, technical upskilling, and competency building within the department. Oversee workload distribution, talent development, and succession planning. Foster a culture of innovation, accuracy, accountability, and data-driven excellence. Technical Skills Expert proficiency in SQL, MS Excel, Power BI/Tableau, and database management. Experience with major RCM systems (Epic, Kareo, eClinicalWorks, NextGen, Athena, etc. Strong understanding of automation tools, ETL pipelines, scripting, and reporting technologies. Deep knowledge of HIPAA, PHI protection, and industry compliance requirements. Soft Skills Exceptional leadership, communication, and stakeholder engagement abilities. Strong analytical, problem-solving, and decision-making skills. Ability to manage complex projects, tight deadlines, and high-impact deliverables. Strategic thinking with a hands-on, solution-driven approach. Key Performance Indicators (KPIs) Accuracy, stability, and scalability of MIS reporting frameworks. Efficiency gains through automation and process optimization. Data quality, governance, and compliance metrics. Client satisfaction and retention through MIS service performance. Team performance, development, and delivery quality. Perks & Benefits Competitive senior-level compensation and performance incentives. Health insurance coverage. Night shift allowance (as applicable). Leadership development and certification opportunities. Collaborative, dynamic, and innovation-focused work culture. Qualifications Education : Bachelors or Masters degree in Information Systems, Computer Science, Healthcare Administration, Data Analytics, or related field. Experience 10 to 13 years of MIS experience, with at least 3+ years in a leadership or managerial role in RCM, healthcare, BPO, or ITES. Strong understanding of US healthcare billing systems, payer policies, claim workflows, and RCM KPIs. (ref:hirist.tech)

Hiring For Assistant Manager- EVPA - Trivandrum thiruvananthapuram,kerala,india 6 years None Not disclosed On-site Full Time

Job Title: Assistant Manager HR Business Partner Company: Prochant India Pvt Ltd. Location: DLF IT Park, Chennai Shift: UK Shifts (MonFri) Experience: 6+ Years (Core HRBP experience mandatory) Education: MBA / MSW / MA in HR (mandatory) About Us: Prochant India is a leading healthcare outsourcing provider. We are looking for a dynamic Assistant Manager HRBP to act as a strategic partner and drive key HR initiatives. Key Responsibilities: • Partner with business leaders to align HR strategy with business goals • Handle employee grievances and ensure timely resolution • Drive employee engagement, retention, and attrition management • Manage performance management (goal setting, appraisals, feedback) • Ensure compliance with HR policies and statutory requirements • Support workforce planning and succession planning Desired Candidate Profile: • 6+ years of strong HRBP experience (ITES / Healthcare / BPO preferred) • Hands-on expertise in employee relations, grievance handling, retention, and performance management • Strong communication, problem-solving, and stakeholder management skills What We Offer: • Competitive salary (Best in Industry) • Performance-based appraisals • 5-day work week (Mon to Fri) • UK shift exposure • Career growth opportunities Contact: Sughanya Vijayashankar 📱 +91 72004 58446 | ✉️ sughanyav@prochant.com RCM Trainer 📍 Location: Chennai 🕐 Shift: Night Shift 💼 Experience: Minimum 4+ years in End-to-End RCM 🏢 Company: Prochant About the Role We are looking for an experienced Process Coach or RCM Trainer to join our dynamic team at Prochant . The ideal candidate should have strong expertise in end-to-end Revenue Cycle Management (RCM) processes and a passion for coaching, training, and developing teams . Key Responsibilities Conduct engaging training and coaching sessions for new hires and existing employees on RCM processes, tools, and best practices. Design, develop, and update training materials , process documents, and assessments. Evaluate training effectiveness and gather feedback for continuous improvement. Collaborate with operations and quality teams to identify training needs, skill gaps, and coaching opportunities. Provide ongoing floor support for process clarifications and performance enhancement. Maintain accurate training and coaching records and performance reports. Required Skills & Qualifications Minimum 4+ years of experience in end-to-end Revenue Cycle Management (US Healthcare) . Strong knowledge in billing, payment posting, denial management, and AR follow-up . Excellent communication, coaching, and presentation skills . Ability to manage multiple batches and deliver impactful coaching/training sessions. Prior experience as a Process Coach or RCM Trainer is highly preferred. About Prochant Prochant is a leading RCM solutions provider specializing in US Healthcare . We are driven by a commitment to excellence, innovation, and continuous growth in our training, coaching, and operations. How to Apply 📧 Email: sughanyav@prochant.com 📞 Contact: +91 72004 58446

Assistant Manager HR Business Partner chennai,tamil nadu,india 6 years None Not disclosed On-site Full Time

Job Title: Assistant Manager HR Business Partner Company: Prochant India Pvt Ltd. Location: DLF IT Park, Chennai Shift: UK Shifts (MonFri) Experience: 6+ Years (Core HRBP experience mandatory) Education: MBA / MSW / MA in HR (mandatory) About Us: Prochant India is a leading healthcare outsourcing provider. We are looking for a dynamic Assistant Manager HRBP to act as a strategic partner and drive key HR initiatives. Key Responsibilities: • Partner with business leaders to align HR strategy with business goals • Handle employee grievances and ensure timely resolution • Drive employee engagement, retention, and attrition management • Manage performance management (goal setting, appraisals, feedback) • Ensure compliance with HR policies and statutory requirements • Support workforce planning and succession planning Desired Candidate Profile: • 6+ years of strong HRBP experience (ITES / Healthcare / BPO preferred) • Hands-on expertise in employee relations, grievance handling, retention, and performance management • Strong communication, problem-solving, and stakeholder management skills What We Offer: • Competitive salary (Best in Industry) • Performance-based appraisals • 5-day work week (Mon to Fri) • UK shift exposure • Career growth opportunities Contact: Sughanya Vijayashankar 📱 +91 72004 58446 | ✉️ sughanyav@prochant.com RCM Trainer 📍 Location: Chennai 🕐 Shift: Night Shift 💼 Experience: Minimum 4+ years in End-to-End RCM 🏢 Company: Prochant About the Role We are looking for an experienced Process Coach or RCM Trainer to join our dynamic team at Prochant . The ideal candidate should have strong expertise in end-to-end Revenue Cycle Management (RCM) processes and a passion for coaching, training, and developing teams . Key Responsibilities Conduct engaging training and coaching sessions for new hires and existing employees on RCM processes, tools, and best practices. Design, develop, and update training materials , process documents, and assessments. Evaluate training effectiveness and gather feedback for continuous improvement. Collaborate with operations and quality teams to identify training needs, skill gaps, and coaching opportunities. Provide ongoing floor support for process clarifications and performance enhancement. Maintain accurate training and coaching records and performance reports. Required Skills & Qualifications Minimum 4+ years of experience in end-to-end Revenue Cycle Management (US Healthcare) . Strong knowledge in billing, payment posting, denial management, and AR follow-up . Excellent communication, coaching, and presentation skills . Ability to manage multiple batches and deliver impactful coaching/training sessions. Prior experience as a Process Coach or RCM Trainer is highly preferred. About Prochant Prochant is a leading RCM solutions provider specializing in US Healthcare . We are driven by a commitment to excellence, innovation, and continuous growth in our training, coaching, and operations. How to Apply 📧 Email: sughanyav@prochant.com 📞 Contact: +91 72004 58446

Openings For Freshers - RCM Process chennai,tamil nadu,india 0 years None Not disclosed On-site Full Time

Kickstart Your Career in Healthcare! We’re hiring Fresher AR Callers – a great opportunity to enter the growing US Healthcare & Medical Billing industry. 💼 No prior experience needed 📞 Excellent communication skills are a plus 🌟 Competitive salary + growth opportunities 👉 Join our vibrant team and build your career today! Job Description: Desired Candidate Profile: 1.Immediate Joiners with Excellent 2.Communication in English. 3.Strong written and verbal communication skills. 4.Any Graduates between 2023-2025 Passed out are eligible to apply. 5.Ability to prioritize and manage work queue. 6.Ability to work independently as well as in a team environment. 7.Expert in listening and solving problems 8.Proficient in delivering high quality result. Capable of Grasping new concepts quickly. 9.Flexible to work with any shift timings. Job Description for AR Caller (Voice Process) 1.Calling Insurance Company on behalf of healthcare providers for claim status. 2.Should handle US Healthcare Providers Billing. 3.Follow-up with Insurance Company to check status of outstanding claims. 4.Receive payment information if the claims have been processed. 5.Analyse claims in case of rejections. 6.Ensure deliverable adhere to quality standards. Essential Functions 1.Performance Standards: Meet or exceed productivity and quality standards to deliver superior client experience. Ensure the work performed does not result in any client dissatisfaction. 2.Innovation: Share ideas and thoughts on how the process can be improved further to augment efficiency and effectiveness. Find ways to participate in the implementing those ideas. 3.Knowledge: Take efforts to understand the entire RCM so that context of AR process is understood and performed effectively. Interview Process: Level 1: HR Interview Level 2: Online Assessment Level 3: Technical Interview Salary : CTC- 20400/- ; Take Home 18000/- Benefits: Attractive Incentives : 17000/- Per month Max Appraisal: Real Time based on the quality and performance Free Dinner Facilities 📍DLF Chennai Block 1c 4th floor ⏳US Shift timing 6:30pm to 3:30am Holidays : US Holidays Working days : Monday to Friday(Saturday & Sunday fixed off) Interested candidates call / WhatsApp to Kavitha - 7845301907 Contact us between 10.00 am and 8.00 pm or Share your updated CV to kavithat@prochant.com

Senior Executive - Admin & Facility thiruvananthapuram,kerala 3 - 7 years INR Not disclosed On-site Full Time

As a Senior Admin Executive at Prochant India Pvt Ltd based in Trivandrum, your role will be to oversee various administrative functions with a focus on compliance, building infrastructures, HVAC, fire alarm systems, electricals, facility, asset, and vendor management. Your responsibilities will include: - Ensuring maintenance and upkeep of all facilities, including buildings, equipment, and utilities. - Conducting regular inspections, identifying maintenance needs, and coordinating repairs or replacements. - Enforcing health and safety standards to create a safe work environment. - Overseeing housekeeping staff to maintain cleanliness and tidiness of the office premises. - Coordinating cleaning schedules and ensuring compliance with hygiene standards. - Handling incoming calls, emails, and correspondence, directing them to appropriate departments or individuals. - Assisting in preparing reports, presentations, and other communication materials. - Evaluating vendors based on performance, quality, and cost-effectiveness. - Negotiating contracts and agreements with vendors for favorable terms. - Coordinating travel arrangements for employees, including flight bookings, hotel accommodations, and transportation. - Managing hotel bookings and ensuring accommodations meet organization's standards and budget. - Monitoring SLAs with vendors and service providers to ensure compliance. - Maintaining records of company assets and equipment, tracking usage, and conducting regular audits. - Assisting in procurement of new assets as needed. - Procuring office supplies, equipment, and services as required. - Managing inventory levels and conducting audits to ensure adequate stock levels. - Handling incoming tickets or requests from employees and stakeholders, ensuring timely resolution. - Arranging catering services for meetings, events, and employee meals. - Overseeing the management of Management Information Systems (MIS) for accurate and timely reporting of data. - Generating reports and analyzing data to provide insights for decision-making and process improvement. - Facilitating onboarding process for new employees, including printing ID Card, Access Card, conducting orientations, and coordinating with relevant departments. - Managing offboarding process for departing employees, including exits, asset retrieval, and clearance procedures. Key Competencies required for this role include a deep understanding of Prochant policies and procedures, exceptional communication skills, organizational skills, problem-solving abilities, leadership skills, and a positive attitude. A working understanding of computers and the ability to self-troubleshoot simple issues are also essential. Preferred Candidate for this position should have any degree with a minimum of 3 to 6 years of experience relevant to core Administration and Facility Management. In addition to a competitive salary and appraisal structure, you will have the opportunity to build your career with Prochant on an excellent learning platform. Night shift employees will also benefit from dinner provided during work hours. The working schedule is 5 days a week (Monday to Friday) with the shift timing from 6.30 pm IST to 3.30 am IST. The mode of interview for this position can be conducted either in-person or through Teams.,

Management Information Systems Manager chennai,tamil nadu,india 10 years None Not disclosed On-site Full Time

Job Summary We are seeking a highly experienced MIS Manager to lead and scale our Management Information Systems (MIS) function within the Revenue Cycle Management (RCM) domain. This role requires strong leadership, deep RCM knowledge, and advanced technical expertise to drive data strategy, automation, operational analytics, and client-facing insights. The Senior MIS Manager will oversee the MIS team, improve reporting frameworks, enhance system utilization, and ensure high-quality data-driven support for internal and external stakeholders. Key Responsibilities 1. Strategic Reporting & Advanced Analytics Oversee the design and governance of enterprise-level RCM reporting frameworks. Drive the development of analytical models for forecasting, trend analysis, and performance enhancement. Ensure accuracy, consistency, and timeliness of all high-impact operational, financial, and executive reports. Create advanced dashboards and analytics solutions using Power BI/Tableau to support strategic decision-making. 2. Data Management, Governance & Compliance Establish data quality standards, validations, and audit frameworks across RCM systems. Maintain system-wide data integrity, ensuring compliance with HIPAA and healthcare security requirements. Partner with IT and engineering teams to enhance data pipelines, ETL processes, and system integrations. Manage master data governance and ensure consistent use of data definitions across the organization. 3. Automation, Process Optimization & System Improvements Lead RCM process automation initiatives using SQL, scripting, RPA, macros, and API integrations. Evaluate and implement new technologies or tools to reduce manual effort and improve throughput. Optimize system configurations and lead enhancements, upgrades, and cross-platform integrations. Spearhead transformation projects involving new RCM systems, migrations, or large-scale process redesign. 4. Client Leadership & Relationship Management Interact with senior client stakeholders to understand reporting needs and deliver value-focused solutions. Present performance insights, analytical findings, and automation outcomes in client meetings. Translate client requirements into MIS strategies, ensuring high accuracy and timely delivery. Support business reviews, forecasting discussions, and strategic planning with data-driven recommendations. Maintain strong client satisfaction through proactive communication and high-quality MIS support. 5. Cross-Functional Collaboration Collaborate with operations, quality, client services, finance, and IT to align MIS initiatives with business goals. Support new client onboarding efforts by defining reporting structures, KPIs, and system setup. Coordinate with external vendors or technology partners on system enhancements and issue resolution. 6. Leadership, Team Development & Performance Management Lead, mentor, and develop a high-performing MIS team, including managers, analysts, and reporting specialists. Should have managed ideally larger or multi-tiered teams. Drive continuous improvement, technical upskilling, and competency building within the department. Oversee workload distribution, talent development, and succession planning. Foster a culture of innovation, accuracy, accountability, and data-driven excellence. Technical Skills Expert proficiency in SQL, MS Excel, Power BI/Tableau, and database management. Experience with major RCM systems (Epic, Kareo, eClinicalWorks, NextGen, Athena, etc.). Strong understanding of automation tools, ETL pipelines, scripting, and reporting technologies. Deep knowledge of HIPAA, PHI protection, and industry compliance requirements. Soft Skills Exceptional leadership, communication, and stakeholder engagement abilities. Strong analytical, problem-solving, and decision-making skills. Ability to manage complex projects, tight deadlines, and high-impact deliverables. Strategic thinking with a hands-on, solution-driven approach. Key Performance Indicators (KPIs) Accuracy, stability, and scalability of MIS reporting frameworks Efficiency gains through automation and process optimization Data quality, governance, and compliance metrics Client satisfaction and retention through MIS service performance Team performance, development, and delivery quality Perks & Benefits Competitive senior-level compensation and performance incentives Health insurance coverage Night shift allowance (as applicable) Leadership development and certification opportunities Collaborative, dynamic, and innovation-focused work culture Qualifications Education Bachelor’s or Master’s degree in Information Systems, Computer Science, Healthcare Administration, Data Analytics, or related field. Experience 10 to 13 years of MIS experience , with at least 3+ years in a leadership or managerial role in RCM , healthcare, BPO, or ITES. Strong understanding of US healthcare billing systems, payer policies, claim workflows, and RCM KPIs. Night or stag shifts

Management Information Systems Manager chennai,tamil nadu,india 10 - 13 years INR Not disclosed On-site Full Time

Job Summary We are seeking a highly experienced MIS Manager to lead and scale our Management Information Systems (MIS) function within the Revenue Cycle Management (RCM) domain. This role requires strong leadership, deep RCM knowledge, and advanced technical expertise to drive data strategy, automation, operational analytics, and client-facing insights. The Senior MIS Manager will oversee the MIS team, improve reporting frameworks, enhance system utilization, and ensure high-quality data-driven support for internal and external stakeholders. Key Responsibilities 1. Strategic Reporting & Advanced Analytics Oversee the design and governance of enterprise-level RCM reporting frameworks. Drive the development of analytical models for forecasting, trend analysis, and performance enhancement. Ensure accuracy, consistency, and timeliness of all high-impact operational, financial, and executive reports. Create advanced dashboards and analytics solutions using Power BI/Tableau to support strategic decision-making. 2. Data Management, Governance & Compliance Establish data quality standards, validations, and audit frameworks across RCM systems. Maintain system-wide data integrity, ensuring compliance with HIPAA and healthcare security requirements. Partner with IT and engineering teams to enhance data pipelines, ETL processes, and system integrations. Manage master data governance and ensure consistent use of data definitions across the organization. 3. Automation, Process Optimization & System Improvements Lead RCM process automation initiatives using SQL, scripting, RPA, macros, and API integrations. Evaluate and implement new technologies or tools to reduce manual effort and improve throughput. Optimize system configurations and lead enhancements, upgrades, and cross-platform integrations. Spearhead transformation projects involving new RCM systems, migrations, or large-scale process redesign. 4. Client Leadership & Relationship Management Interact with senior client stakeholders to understand reporting needs and deliver value-focused solutions. Present performance insights, analytical findings, and automation outcomes in client meetings. Translate client requirements into MIS strategies, ensuring high accuracy and timely delivery. Support business reviews, forecasting discussions, and strategic planning with data-driven recommendations. Maintain strong client satisfaction through proactive communication and high-quality MIS support. 5. Cross-Functional Collaboration Collaborate with operations, quality, client services, finance, and IT to align MIS initiatives with business goals. Support new client onboarding efforts by defining reporting structures, KPIs, and system setup. Coordinate with external vendors or technology partners on system enhancements and issue resolution. 6. Leadership, Team Development & Performance Management Lead, mentor, and develop a high-performing MIS team, including managers, analysts, and reporting specialists. Should have managed ideally larger or multi-tiered teams. Drive continuous improvement, technical upskilling, and competency building within the department. Oversee workload distribution, talent development, and succession planning. Foster a culture of innovation, accuracy, accountability, and data-driven excellence. Technical Skills Expert proficiency in SQL, MS Excel, Power BI/Tableau, and database management. Experience with major RCM systems (Epic, Kareo, eClinicalWorks, NextGen, Athena, etc.). Strong understanding of automation tools, ETL pipelines, scripting, and reporting technologies. Deep knowledge of HIPAA, PHI protection, and industry compliance requirements. Soft Skills Exceptional leadership, communication, and stakeholder engagement abilities. Strong analytical, problem-solving, and decision-making skills. Ability to manage complex projects, tight deadlines, and high-impact deliverables. Strategic thinking with a hands-on, solution-driven approach. Key Performance Indicators (KPIs) Accuracy, stability, and scalability of MIS reporting frameworks Efficiency gains through automation and process optimization Data quality, governance, and compliance metrics Client satisfaction and retention through MIS service performance Team performance, development, and delivery quality Perks & Benefits Competitive senior-level compensation and performance incentives Health insurance coverage Night shift allowance (as applicable) Leadership development and certification opportunities Collaborative, dynamic, and innovation-focused work culture Qualifications Education Bachelor's or Master's degree in Information Systems, Computer Science, Healthcare Administration, Data Analytics, or related field. Experience 10 to 13 years of MIS experience , with at least 3+ years in a leadership or managerial role in RCM , healthcare, BPO, or ITES. Strong understanding of US healthcare billing systems, payer policies, claim workflows, and RCM KPIs. Night or stag shifts