Cluster Head (Mumbai Cluster: Malad & BKC)

1. Budgeting & Financial Oversight

• Responsible for Annual Budget vs Actual analysis.
  
• Preparation of Annual CAM Budget with focus on optimization.
  
• Ensure timely CAM and Rent collections.
  

2. Facility & Operations Management

• Oversee upkeep and maintenance of all buildings and infrastructure.
  
• Standardize and implement operations and maintenance processes across complexes.
  
• Design and establish effective operational processes for all complexes.
  
• Ensure smooth execution of all facility management-related activities.
  

3. Vendor & Contract Management

• Manage vendor relationships and negotiate Annual Maintenance Contracts (AMCs).
  
• Oversee procurement, contracts, and vendor performance.
  

4. Compliance & Regulatory Management

• Liaise with local and government bodies to ensure regulatory compliance.
  
• Prepare and maintain a checklist of regulatory requirements.
  
• Ensure implementation and monitoring of Quality Management System (QMS) and OHS (Occupational Health & Safety) standards.
  
• Conduct periodic reviews of QMS/OHS objectives and compliance status.
  

5. Client & Stakeholder Engagement

• Build and maintain high levels of client engagement.
  
• Establish strong working relationships with clients.
  
• Develop work practices at the complex level that enhance client satisfaction.
  
• Manage lease agreements and renewals.
  

6. Environment, Health & Safety (EHS)

• Enforce health and safety legislation and standards.
  
• Provide leadership on EHS matters and promote a culture of safety.
  
• Conduct safety training and awareness programs.
  
• Ensure workplace is free from serious health and safety hazards.
  
• Participate in safety planning meetings and accident investigations.
  
• Identify hazardous conditions and recommend preventive measures.
  
• Ensure SOPs related to safety are documented and communicated.
  
• Monitor and audit workplace safety compliance regularly.