Cloud Support Engineer Microsoft 365 & Azure

3 - 5 years

5 - 10 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Role Overview

Cloud Support Engineer

systems administration or IT infrastructure background

Key Responsibilities

Microsoft 365 / M365 Administration

  • Administer and support

    Microsoft 365 services

    , including:
  • Perform user lifecycle management, licensing, and tenant configuration
  • Support and execute

    Microsoft 365 / O365 migrations

    (mail, SharePoint, OneDrive, Teams)

Azure Cloud Operations

  • Manage and support

    Azure infrastructure

    , including Monitor, troubleshoot, and optimize Azure workloads

Endpoint & Device Management

  • Administer

    Microsoft Intune

    , including: Support Windows endpoint environments across SME and enterprise clients

Security, Compliance & Data Protection

  • Support

    Microsoft Purview

    and

    Data Loss Prevention (DLP)

    : Assist with implementation and maintenance of security controls

Server & Systems Administration

  • Provide

    Windows Server administration

    , including: Perform patching, health checks, backups, and system maintenance

Operational Support

  • Provide

    Tier-2 / Tier-3 support

    during North American hours
  • Respond to incidents, alerts, and service requests within defined SLAs
  • Collaborate with cloud security, SOC, and incident response teams
  • Maintain accurate documentation, runbooks, and client procedures

Required Qualifications

Experience: 3-5 years

SME to Enterprise environments

night shifts or 247 operations

Technical Skills (Required)

  • Strong proficiency in

    Microsoft 365 / O365 administration

  • Hands-on experience with

    Microsoft Azure

  • Working experience with:
  • Solid

    Windows Server & Active Directory

    background
  • Understanding of

    hybrid identity and cloud integrations

Microsoft Certification Requirements

Mandatory (At Least ONE Required)

must hold at least one

  • AZ-104 Microsoft Azure Administrator Associate

    OR

  • MS-102 Microsoft 365 Administrator Expert


Candidates without at least one of the above certifications will not be considered unless they commit to certification within 90 days of joining.

Strongly Preferred

  • SC-400 Microsoft Information Protection Administrator

  • MD-102 Endpoint Administrator Associate

  • AZ-500 – Microsoft Azure Security Engineer Associate

Soft Skills

  • Strong troubleshooting and analytical skills
  • Clear written and verbal communication (English)
  • Ability to work independently during overnight shifts
  • Strong documentation and operational discipline

Nice-to-Have

  • Experience with

    Defender for Endpoint

    , Sentinel, or SIEM platforms
  • PowerShell scripting and automation
  • Experience working with MSPs, MSSPs, or consulting organizations
  • Exposure to compliance frameworks (ISO 27001, SOC 2, NIST)

What We Offer

  • Work with

    North American enterprise and public-sector clients

  • Exposure to

    security-focused cloud and compliance environments

  • Clear growth path into:
  • Competitive compensation aligned to skills and certifications
  • Opportunity to grow with a rapidly scaling global security firm

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