Cloud Events Specialist

As an Events Specialist, you will be responsible for managing events with a focus on operational excellence, internal process adherence, and ensuring high customer satisfaction. Your role will involve planning, executing, and successfully managing events. Your key responsibilities will include: - Coordinating and executing events - Ensuring all configurations are reviewed and meeting SLAs - Following the event readiness checklist - Maintaining accurate documentation - Providing regular updates to stakeholders - Allocating tasks effectively - Providing accurate estimates and utilizing billable hours efficiently - Managing customer tickets, ensuring timely responses and resolutions - Maintaining the quality of deliverables - Handling escalations and identifying potential risks - Communicating effectively with stakeholders - Documenting updates and ensuring clear information flow - Planning shift timings and maintaining scrum attendance - Ensuring adequate backup support for events Qualifications required: - Bachelor's degree - 2 to 3 years of experience in event management or a related field - Preferred experience in managing virtual event-based projects in the US/Canada market No additional details of the company were provided in the job description.,