Cloud Events Specialist

As an Events Specialist, you will play a crucial role in managing events with a focus on operational excellence, adherence to internal processes, and ensuring high customer satisfaction. Your responsibilities will involve planning, executing, and managing events successfully. Key Responsibilities: - Coordinate and execute events, ensuring all configurations are reviewed and meeting SLAs - Follow the event readiness checklist, maintain accurate documentation, and provide regular updates to stakeholders - Allocate tasks effectively, provide accurate estimates, and utilize billable hours efficiently - Manage customer tickets, ensure timely responses and resolutions, maintain deliverable quality, handle escalations, and identify potential risks - Communicate effectively with stakeholders, document updates, and ensure clear information flow - Plan shift timings, maintain scrum attendance, and ensure adequate backup support for events Qualifications Required: - Bachelor's degree - 2 to 3 years of experience in event management or a related field - Preferred experience in managing virtual event-based projects in the US/Canada market Please note that work timings are on a rotational shift basis, and the current location is remote, with a planned move to an onsite location in Bangalore from December 2025.,