Clinical Educator

At Fisher & Paykel Healthcare, our dedication unites us in a shared mission to improve patient care and outcomes through world-leading healthcare solutions. We call this commitment Care by Design.

Our journey began in New Zealand over five decades ago when a visionary doctor and two ingenious engineers pioneered a new approach to respiratory health. Today, we are a leading designer, manufacturer, and marketer of products and systems for acute and chronic respiratory care, anesthesia, and the treatment of obstructive sleep apnea. Our innovative products touch the lives of millions of patients annually while operating in over 120 countries worldwide.

We seek individuals who are passionate about having a lasting, positive impact. We value individuals who prioritize enduring relationships and creative thinking and who are driven to make a difference.

In return, we will support your personal and professional growth with our inclusive work environment, built on a foundation of care and collaboration. Together, we form a team of compassionate individuals dedicated to purposeful work.

Care to join us and make a real impact?

Position Summary

The Clinical Educator is responsible for delivering comprehensive training and education to employees and customers on Fisher & Paykel Healthcare products, applications, and technologies. This role ensures best clinical practices and optimal patient outcomes through effective utilization of our solutions, supporting sustained therapy education and product adoption. Acting as a trusted clinical resource and brand ambassador, the Clinical Educator promotes Fisher & Paykel Healthcare’s purpose and exemplifies our core values—Relationships, Commitment, Life, Originality, and Internationalism—in every interaction.

Key Responsibilities

Represent Fisher & Paykel Healthcare (FPH) with professionalism at all times, consistently exceeding industry standards and expectations.

Conduct educational seminars to promote FPH products by educating clinicians on product applications, benefits, and best practices.

Ensure the clinical community understands FPH’s proprietary technologies and how our products differentiate from competitors.

Support the sales team with post-sales education, troubleshooting, and complaint resolution to ensure correct equipment use, drive consumable sales, and maintain customer satisfaction.

Key Opinion Leader (KOL) Development & Engagement

Nursing Society Collaboration

Protocol Alignment

Utilize operational tools and resources (products, car, phone, laptop) efficiently and in a timely manner.

Attend regular planning meetings to ensure all educational events are well-researched and executed.

Provide published clinical literature to the sales team upon request.

Maintain up-to-date product knowledge and stay informed on relevant clinical research and publications.

Consistently promote and uphold FPH policies, culture, values, and purpose.

Identify and undertake personal development training as appropriate.

Provide ongoing support to the education administration team.

Be willing to travel nationally for up to 24 weeks per year to deliver education and support initiatives.

Knowledge, Skills & Experie

• Excellent communication and presentation skills
• Corporate experience in healthcare facilitation and training
• Relevant clinical / industry experience - preferably in respiratory
• Demonstrated skills in standard computer applications including Microsoft
• Current India Driver's Licence