Client Support Manager – Analyst Relations (Remote, India)

Company Description

Kea Company is the leading Analyst Relations (AR) advisory firm that helps tech companies enhance their visibility, credibility, and sales through strategic analyst engagement. We work with a wide range of clients from early-stage disruptors to market leaders to win mindshare with top research firms like Gartner, Forrester, and IDC. With decades of experience in analyst firms, tech vendors, and enterprise IT, our team expertly turns insight into influence and influence into actionable business outcomes. Our mission is to ensure that our clients are engaged in the right conversations, with the right people, at the right time.

Client Support Manager

Your Role

As a core member of our AR operations team, you will manage the execution and coordination of analyst relations programs for leading technology companies.

Your mission: to ensure every interaction between our clients and industry analysts is seamless, timely, and professionally delivered.

What You’ll Be Doing

• Scheduling Analyst Briefings & Inquiries:

   Coordinate calls and meetings between clients and leading analyst firms (e.g., Gartner, Forrester, IDC).

• Calendar & Meeting Management:

   Set up telecoms (Zoom, Teams, etc.) across global time zones, send invites, and manage all logistics.

• Analyst Target List Curation:

   Research and maintain accurate, tailored lists of relevant analysts and firms aligned with client focus areas.

• Tracking & Reporting:

   Maintain AR calendars, update CRM systems, and generate progress reports to monitor engagements and outcomes.

• Communication Management:

   Ensure timely and professional responses, confirmations, and follow-ups with clients and analysts. Attending meetings and documenting minutes of discussion.

What You Bring:

• 5–7 years of experience in customer support, executive assistance and back office administration (AR familiarity is a plus but not mandatory).
• Strong command of tools like 

  Outlook, Google Workspace, Zoom/Teams

  , and 

  CRM platforms

   (e.g., Zoho).
• Based in 

  India

  , comfortable working 

  remotely

   and across 

  international time zones

  .
• Excellent 

  English communication skills

   - written and verbal. 
• High attention to detail, organizational excellence, and the ability to manage multiple priorities efficiently.

What We Offer:

• Remote work environment

   (based in India).
• Opportunity to work in a 

  global, fast-paced

   business environment.
• Hands-on experience in 

  Analyst Relations and tech communications

  .

• Competitive compensation

   and opportunities for professional growth.

How to Apply:

Send your resume and a short motivation letter to sneha@keacompany.com.

We’re excited to meet detail-oriented professionals who make things happen behind the scenes.