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Client Support Executive - Order Management

Client Support Executive - Order Management

HCP Wellness

0 - 5 years

2 - 5 Lacs

ahmedabad

Posted:2 weeks ago| Platform:

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Skills Required

order management health insurance talent acquisition mis packaging cosmetics wellness customer support fmcg order processing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring Client Support Executives to handle Order Management, Client Handling, and Client Servicing for multiple Manufacturing Accounts. This role is ideal for candidates interested in Client Coordination, Back Office Operations, and B2B Manufacturing Support.

Roles Responsibilities

Manage Order Management and Order Processing for assigned Manufacturing Accounts Handle Client Support, Client Servicing, Client Follow-up and Customer Support Coordinate with Manufacturing Operations, Production Planning, Factory Operations, Dispatch Coordination and Stores Team Maintain MIS, Excel Sheets, Data Management and Back Office Records Track Packaging Material, Client-owned Materials, and assist in Client Documentation Ensure timely sharing of Invoices, Challans, Dispatch Details and Receipts Assist in Telecalling, Customer Care and Client Escalation Handling Support B2B Client Coordination and Client Relationship Management

Eligibility Preferred Background

Graduate / Post-Graduate - BBA, BCom, BA, BSc, BCA, MBA, MCom, MSc Freshers and candidates with experience in Client Support, Order Management, Client Servicing, Back Office Operations, Telecalling Executive or Operations Support Executive can apply Knowledge of Cosmetics Industry, Pharma Industry, FMCG Manufacturing, B2B Client Coordination, Export Import, IndiaMART, TradeIndia or Merchant Handling is an added advantage Strong English Communication, Teamwork, Coordination Skills, Problem-Solving Ability and Client Handling Expertise

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Client Support Executive - Order Management