Client Support Executive

JOB DESCRIPTION: (Must Read) Client Support Executive – Shopify & Digital Marketing Projects Looking for an exciting opportunity and want to kickstart your career in digital marketing and e-commerce project management? Adivi Digitech is hiring smart, organized, and confident individuals to join our team as E-commerce and Digital Marketing Client Support Executive (Shopify Projects). If you have great communication skills, love helping people, and are comfortable managing tasks on a computer, this could be the perfect role for you! About Our Company: We are a leading Shopify development agency with 7+ years of experience and 9000+ happy clients worldwide. Our team builds high-converting Shopify and WordPress stores for international clients. About This Role: This role involves coordinating between clients and our internal team, managing communications, and ensuring smooth delivery of projects. You’ll talk to clients daily through our chat based channel, provide support, pass on revisions, and ensure timely project completion. If you’re someone who loves multitasking, staying organized, and taking ownership — you’ll thrive here. Responsibilities: Communicate with clients about their ongoing orders and answer queries promptly. Provide after-delivery support to clients (basic guidance, FAQs, etc.). Forward client feedback and revision requests to the internal team. Ensure team submissions are delivered back to the client correctly and on time. Follow up with both clients and internal departments for smooth coordination. Maintain Excel/Google Sheets for order tracking and status updates. Handle small admin or communication-based tasks during the day. Who Can Apply:  ✅Graduates only (any stream — BBA, B.Com, BCA, BA preferred) ✅Good Knowledge of AI - ChatGPTs or any other AI tool ✅ Must have excellent English communication skills (written + spoken) ✅ Should have a basic understanding of Shopify / WordPress (we’ll provide training) ✅ Confident in client interaction and able to lead communication responsibly ✅ Good at using computers, Excel, Google Sheets, and online tools ✅ Able to work remotely with a reliable internet connection and power backup ✅ Looking for long-term career growth (minimum 1-year commitment) ✅ Highly disciplined, punctual, and organized in managing daily tasks DISQUALIFIERS — Please DO NOT apply if you:  🚫 Don’t have a good laptop/PC and internet connection 🚫 Are currently studying full-time or living in hostels with distractions 🚫 Can’t commit 8-9 hours of focused work daily (9 AM – 5 PM) 🚫 Are looking for a part-time or short-term opportunity 🚫 Struggle with English communication 🚫 Cannot take feedback or work with timelines 🚫 Are not confident using computer tools like Excel, Google Sheets, etc. Benefits:  🌍 70% remote work (save travel time & costs) 💬 Continuous training and communication with international clients 🎯 Work directly with the founder and core Shopify experts 💰 Pay: ₹25,000 – ₹30,000/month (depending on experience and communication level) Please read the complete job description before applying. If you’re someone who values growth, ownership, and long-term stability — and you want to work not just as an employee but as an integral part of a fast-growing agency — this opportunity is for you.