Client Servicing Executive

Responsibilities

? Build and maintain strong, long-lasting relationships with clients.

? Managing client accounts, acting as the primary point of contact to ensure client satisfaction with a company's products or services

? Understanding client requirements and communicating them to internal teams to ensure service delivery meets expectations.

? Identifying opportunities to upsell or cross-sell additional services or products to clients

? Working together with cross-functional teams to ensure the seamless delivery of services.

? Prepare and present service proposals, contracts and agreements to clients.

? Stay updated with the industry changes and share the relevant information with the clients.

? Managing end to end event projects.

? Creates and conducts effective presentation for the Client along with Internal Teams

? Responsible for profit for the project assigned.

? Appropriate engagement post-sale about project deployment, working closely with the operation, creative & digital team.

? Consistently meet and exceed quality delivery

? Provide timely reports

? Initiate and coordinate development of action plans to execute differently every time.

? Technology adaptation

? Strong experience in participating in new business pitches.

Essential Competencies

? Bachelor's degree in Business, Marketing or a related field.

? At least 2-3 years of client servicing & event management experience.

? Good presentation skills (PPT).

? Willing to travel

? Should have worked in event industry and aware of the dynamics.

? Excellent verbal and written English communication skills

? Strong problem-solving abilities to address client issues and concerns effectively

? Should be highly motivated, passionate and goal-oriented

? Must be able to work with minimal supervision

Requirements

Experience 2 to 5 years

Location Bangalore