Client Servicing Executive

Client Servicing Executive

Key Responsibilities:

Client Relationship and Account Management

• Serve as the primary point of contact for assigned client accounts, understanding their marketing goals and communication needs.
• Collaborate with internal teams to deliver high-quality projects on time and within budget.
• Ensure client satisfaction by maintaining proactive communication and providing regular updates on project status.
• Prepare project briefs, reports, and presentations for internal and client use.

Cold Calling and Business Development

• Identify and research potential clients in the pharmaceutical and healthcare industries.
• Conduct cold calls and emails to initiate conversations and schedule meetings with decision-makers.
• Build and maintain a pipeline of prospective clients to support new business acquisition.
• Present POINT BLANK ADVERTISING's services and solutions effectively to prospective clients.

Strategic Input and Execution

• Gain in-depth knowledge of therapeutic areas, healthcare trends, and pharmaceutical marketing dynamics.
• Contribute to brainstorming sessions for campaign ideas and strategies that align with client objectives.
• Work closely with cross-functional teams, including creative, medical, and strategy departments, to ensure seamless execution.

Skills and Qualifications

• Educational Background:

  B.Pharm, MBA in Marketing/Management with a degree in Science/Pharma/Healthcare.

• Communication Skills:

  Excellent written and verbal communication abilities to engage clients and prospects effectively.

• Sales Orientation:

  Confidence and tenacity for learning cold calling and initiating new business conversations.

• Interpersonal Skills:

  Ability to build and nurture professional relationships with clients and colleagues.

• Organizational Skills:

  Strong project management and multitasking abilities to handle multiple responsibilities.

• Analytical Thinking:

  Capable of understanding healthcare data and translating it into actionable insights.

• Proficiency:

  Familiarity with MS Office and CRM tools is a plus.

• Attitude:

  Self-motivated, goal-oriented, and eager to learn and adapt in a fast-paced environment.

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