Client Servicing Executive

Company Description

Delente Technologies Pvt Ltd is a fast-growing tech start-up focused on transforming the automotive and electronics buying experience through AI-driven solutions. With platforms like CarBike360 and CMV360, the company simplifies vehicle research and purchase by offering tools such as price comparisons, expert reviews, and vehicle recommendations. The company also operates Comparos, an electronics comparison platform, and recently acquired Entroq Technologies Pvt Ltd (FlipitMoney App) in October 2023. With over 100 employees, Delente excels in product development, integration with mobile and social media, and leveraging advanced technologies like Artificial Intelligence and Machine Learning to deliver innovative consumer experiences.

Role Description

This is a full-time, on-site role for a Client Servicing Executive based in Gurugram. The Client Servicing Executive will serve as the key point of contact for clients, addressing their needs and ensuring customer satisfaction. Responsibilities include coordinating with internal teams, maintaining strong client relationships, understanding client business objectives, and identifying opportunities for value creation. The role also involves managing client accounts, resolving issues, and ensuring timely delivery of services.

Qualifications

• Strong customer service and relationship management skills
• Effective communication skills, including the ability to manage client expectations
• Proficiency in account management and problem-solving
• Time management and organizational skills to handle multiple projects and deadlines
• Knowledge of the automotive or technology industry is a plus
• Experience in working with cross-functional teams
• Bachelor's degree in Business, Marketing, Communications, or a related field