Client Servicing

Company Description

CBS Events specializes in planning and executing outstanding corporate events that create lasting impressions. With decades of experience, we provide innovative event planning ideas, seamlessly handling logistics and branding solutions. From setting Guinness World Records to organizing high-profile galas in international locations, CBS Events takes every event to extraordinary heights. Whether catering to an audience of 10 or 1,000+, we deliver events that people remember and cherish. Our ethos is to transform the ordinary into something truly remarkable.

Role Description

This is a full-time, on-site Client Servicing role based in Bengaluru. The role involves managing client relationships, ensuring customer satisfaction, and coordinating with internal teams to meet client needs. The Client Servicing professional will address client queries, provide solutions, and contribute to delivering exceptional customer experiences. Additional responsibilities include maintaining accurate records, tracking budgets, and supporting financial transactions related to specific projects.

Qualifications

• Proficiency in Client Services and Customer Service to build and maintain strong client relationships.
• Strong Communication skills for effective interaction with clients, teams, and stakeholders.
• Ability to ensure high levels of Customer Satisfaction through quality service delivery and problem-solving.
• Understanding of Finance to oversee budgets, manage financial aspects of projects, and maintain accurate records.
• Organizational and time management skills to handle multiple tasks and meet deadlines effectively.
• Relevant experience in event management or client servicing is preferred.
• Bachelor's degree in Business Administration, Marketing, or a related field is an advantage.