Client Servicing assistant manager

Experience:

Location:

Availability:

Objective

1. Drive higher brand affinity for clients through effective communication and digital initiatives.
2. Enhance ROI for client brands in terms of traffic, leads, and transactions.

Key Responsibilities

A. Managerial Responsibilities

• Evaluate client products/services and brief internal teams to deliver impactful outcomes.
• Relay briefs to creative teams, present concepts to clients, and ensure feedback loops are managed smoothly.
• Coordinate with the technical team for required development tasks.
• Manage social media, SEO, and content marketing teams to ensure daily execution of planned campaigns.

B. Operational Responsibilities

• Build and maintain strong client relationships, while strategizing for brand growth.
• Conduct market and industry research to align client goals with business outcomes.
• Monitor competitor activities and adapt strategies accordingly.
• Understand and brainstorm client briefs to design effective marketing campaigns.
• Share briefs and concepts with internal teams and oversee execution for quality output.
• Work closely with internal stakeholders to ensure timely, precise, and seamless delivery.
• Review all deliverables (briefs, specifications, creatives, campaigns) before client submission.
• Share work with clients for feedback, ensure revisions are implemented, and deliver final outputs within timelines.
• Provide clients with regular activity and performance reports.
• Manage account finances, including POs, invoices, and collections.
• Report to seniors with timely updates on account activities, status reports, and client calls.

Desired Skills & Qualifications

• 1–4 years of experience in client servicing, account management, or digital marketing.
• Strong understanding of digital marketing channels (Social Media, SEO, Content, Campaigns).
• Excellent communication, presentation, and relationship management skills.
• Ability to multitask, prioritize, and deliver under deadlines.
• Strong analytical and problem-solving abilities.

What We Offer

• Opportunity to work with diverse brands across industries.
• A collaborative, creative, and fast-paced environment.
• Growth opportunities with direct client-facing responsibilities.