Client Services Manager

Location : Delhi / Gurgaon

storyteller

Responsibilities:

• Oversee the end-to-end client servicing process, ensuring smooth project execution.

• Create and deliver impactful presentations

  that effectively communicate event concepts, ideas, and progress.
• Collaborate with project teams to deliver high-quality events within timelines and budgets.
• Manage key client relationships, ensuring clear communication and alignment on expectations.
• Drive post-event follow-ups and gather client feedback for continuous improvement.
• Participate in

  daily meetings

  ,

  weekly reviews

  , and

  monthly reviews

  to ensure alignment with company goals.
• Ensure that client satisfaction drives growth.

Qualifications:

• Minimum

  5-15 years

  of experience in client servicing within the events industry.
• Strong project management skills.
• Proven track record in client pitching and event execution.
• Excellent communication and problem-solving abilities.

• Proven experience in meeting sales targets

  and achieving growth.
• Strong

  storytelling skills

  with the ability to create compelling presentations.