Client Services Manager

You will be working at Outline Media, a Branding & Advertising Agency based in Hyderabad, which is known for crafting unique brand stories that inspire and disrupt the market. The agency focuses on creative expression and innovation to effectively communicate brand messages to their target audience. Your responsibilities will include serving as the primary point of contact for clients on a day-to-day basis, writing creative briefs, and documenting meeting minutes. You will also be involved in researching and preparing client presentations, reports, and conducting client meetings in person. It will be essential for you to stay updated on industry and competitor trends to implement best practices for the client portfolio. Understanding client objectives and creative requirements across various domains such as Branding, Print Media, UI/UX Design, Social Media, Content Development, Web Development, Graphic Design, and Digital Marketing will be a key part of your role. You will collaborate with the internal team to drive strategies and development, identify growth opportunities within the client portfolio, and increase revenue through upselling. To excel in this role, you should have at least 3+ years of experience managing clients in a Creative Digital Agency. Leadership skills are highly desired, as well as strong communication, presentation, and client servicing abilities. Experience in working with digital media publishers, excellent time management, organizational skills, and a proactive and self-starting attitude are essential. A strategic mindset with practical experience will be beneficial for this position.,