Client Services Executive

As an ideal candidate for this position, you should have 1.6 to 2 years of experience in a digital marketing agency with a strong understanding of performance marketing metrics such as Meta, Google Ads, etc. Additionally, you should possess good knowledge of SEO services and other digital marketing solutions. In this role, you will be responsible for acting as a point of contact for client communication and coordination. It will be crucial to ensure timely follow-ups with internal teams for deliverables, maintain high levels of client satisfaction and retention, and prepare and share regular performance updates and reports with clients. The ability to handle multiple accounts and work in a fast-paced environment is essential for this position. You should also have excellent communication and relationship management skills, along with a proactive approach towards solving client queries and providing strategic inputs. Soft skills required for this role include strong communication and interpersonal skills, attention to detail, organizational abilities, problem-solving skills, and a proactive mindset. You should be capable of working in a fast-paced environment and managing multiple tasks simultaneously. From a technical perspective, proficiency in Google Workspace and Microsoft Office is necessary. A basic understanding of Project Management Software would also be beneficial for this position.,