Client Service Coordinator

Role Overview: As the primary point of contact between clients and internal departments such as design, production, and installation, your role involves understanding client requirements thoroughly and effectively communicating them to the internal team. Building and maintaining strong, long-term relationships with clients to ensure a high level of satisfaction is a key aspect of this position. Key Responsibilities: - Coordinate the end-to-end execution of signage and branding projects across retail stores. - Monitor project timelines, budgets, approvals, production status, and site installation schedules. - Provide regular updates to clients on project progress and milestones. - Prepare reports and presentations for client meetings and internal reviews. - Manage documentation including work orders, client approvals, and delivery notes. - Handle client queries, feedback, and complaints professionally and promptly. - Resolve on-ground challenges during site installations by coordinating with site teams effectively. - Support sales and business development activities by participating in client meetings and brainstorming sessions. - Assist the sales team by providing client servicing insights, helping in repeat business, and upselling. Qualifications Required: - Proven experience in client servicing and project coordination. - Strong communication and interpersonal skills. - Ability to manage multiple tasks and prioritize effectively. - Detail-oriented with excellent organizational skills. - Problem-solving skills and ability to resolve challenges efficiently. [Additional Details: Omitted as there are no specific details mentioned in the provided job description],