Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Mumbai
>
JPMorgan Chase Bank
>
Client service Analyst

Client service Analyst

JPMorgan Chase Bank

1 - 7 years

3 - 9 Lacs

Mumbai

Posted:8 hours ago| Platform:

Apply

Skills Required

Supply chain Trade Client Service Analyst Interpersonal skills Client satisfaction Time management Senior Analyst Process improvement Legal SLAS

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary As a service specialist in Supply Chain Finance, you will provide account maintenance and invoice inquiry support to suppliers enrolled in Trade & Working Capital products in Europe, Middle East Africa (EMEA), and Western Hemisphere (WHEM) regions. You will learn new skills to understand and meet the needs of our suppliers and internal partners. Candidate will be expected to meet defined call center performance goals on all parameters inclusive of efficiency, client satisfaction, quality and controls. Job Responsibilities Share invoice status and service all maintenance related activities, inclusive of bank account updates, Expansions, suspensions, Terminations, and updates to Authorized signers as well as primary and legal contacts Resolve all Supplier inquiries within SLAs by coordinating with internal teams and sharing timely status updates with interested parties Proactively communicate and escalate aging and sensitive supplier issues Share information on identified supplier issues or product deficiencies and recommend process improvement ideas to enhance the service experience Serve as peer coach to other employees. Share best practice samples with newly hired employees, or analyst learning new tasks Ensure proper handling and disposition of case tracking records Required qualifications, capabilities, and skills English proficiency Excellent written, verbal and interpersonal skills Effective problem solving, with ability to make decisions mitigating risk Effective time management and organizational skills with ability to multitask and prioritize sensitive cases Preferred qualifications, capabilities, and skills JPMorgan Access or Trade & Working Capital Experience Required or additional information Rotational shift

More Jobs at JPMorgan Chase Bank

Valuation Controller - Automation, Developer - Associate

Mumbai

5 - 10 yrs

INR 20 - 25 Lacs

Transaction Processing Specialist

Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata

2 - 7 yrs

INR 4 - 9 Lacs

Transaction Processing Manager

Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata

4 - 9 yrs

INR 15 - 20 Lacs

Lead Software Engineer - Java, SpringBoot

Mumbai

5 - 10 yrs

INR 15 - 20 Lacs

Software Engineer III - Mongo DB Database Engineer

Mumbai

3 - 8 yrs

INR 30 - 35 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Supply Chain Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

JPMorgan Chase Bank

www.jpmorganchase.com

Financial Services

New York

250,000+ Employees

792 Jobs

Key People

Jamie Dimon

Chairman and CEO
Jennifer Piepszak

Chief Financial Officer
Daniel Pinto

President and COO
Marianne Lake

CEO of Consumer Lending

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Client service Analyst