Client Relationship Officer

Client Relationship Officer – Event Planner Company

Role Summary:
The Client Relationship Officer ensures that every client’s needs are understood and met by closely working with both the clients and the internal team. They accompany the planning & execution team, note client requirements, and make sure the right resources are arranged on time.

Key Responsibilities:

• Tag along with the event team during meetings, site visits, and planning sessions.
• Understand and record client requirements in detail.
• Coordinate with vendors and internal departments to source required materials/resources.
• Provide updates and reassurance to clients during the planning and execution stages.
• Solve small issues on the spot and escalate major concerns to management.
• Ensure smooth client experience before, during, and after the event.

Skills Needed:

• Strong communication and listening skills.
• Ability to multitask and coordinate with multiple stakeholders.
• Problem-solving attitude with attention to detail.
• Good knowledge of event needs (decor, logistics, vendors, etc.).

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Language:

• Hindi (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person