Client Relationship Manager

Job Title: Client Relationship Manager

Company Name :- Vivek Pharmaceuticals Pvt. Ltd

Department: Sales / Business Development / Client Servicing

Reports To: Managing Director

Work Location: Jammu, Bari Brahmana

Employment Type: Full-Time

Prefer Candidate:- Pharma Candidate Prefer

Gender :- Male Prefer

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred)
• Experience in pharmaceutical, healthcare, manufacturing, etc. will be an advantage.

Job Summary:

The Client Relationship Manager (CRM) is responsible for building and maintaining strong relationships with existing and potential clients. The role involves understanding client needs, ensuring timely service delivery, addressing issues, and identifying opportunities for business growth and client satisfaction.

Key Responsibilities:

➢ Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection

of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or

services.

➢ Acting as a point of contact for complaints and escalating issues to the concern.

➢ Understand client queries and solve them in any manner.

Key Skills and Competencies:

➢ Polite disposition.

➢ Ability of rigorous follow up.

➢ Ability to understand the circumstances and act accordingly.

➢ Proactive.

➢ Thorough knowledge of products/services.

Contact Number :- -9541420147

Shae cv on Mail -recruiter.vpj@gmail.com

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person