Client Relationship Manager

Client Relationship Manager

Job Overview:
We are seeking a dedicated Post Production Manager to oversee and manage the post-production process for our wedding photography clients. This role focuses on ensuring client satisfaction, timely delivery, and smooth communication between clients and our post-production team.

Key Responsibilities:

• Serve as the primary point of contact for clients throughout the post-production phase.
• Understand client preferences and ensure these are communicated clearly to the post-production team.
• Manage timelines and ensure timely delivery of edited photos and albums.
• Address client concerns, feedback, and requests in a professional and timely manner.
• Coordinate with the post-production team to ensure quality and consistency in the final product.
• Maintain strong relationships with clients to encourage referrals and repeat business.
• Provide updates to clients on the progress of their wedding photo editing and album creation.
• Ensure client satisfaction by managing expectations and delivering high-quality results.

Qualifications:

• 1 to 3 years of experience in client relationship management, preferably in the creative or photography industry.
• Ability to manage multiple projects and meet deadlines.
• A keen eye for detail and an understanding of the wedding photography post-production process.
• Problem-solving skills and a client-focused mindset.
• Strong communication, interpersonal, and client-handling skills
• Proficiency in MS Office, Google sheets and digital platforms
• Fluent in English, Telugu & Hindi.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person