Client Relationship Manager

2 - 4 years

0 Lacs

Posted:17 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Summary:

The Client Relationship Manager will be responsible for managing and enhancing relationships with clients, ensuring their satisfaction and addressing any concerns or issues. This role will be a key point of contact for clients, providing support and guidance to ensure their needs are met.

Roles And Responsibilities

  • Build and maintain strong relationships with clients
  • Understand client needs and provide solutions
  • Address client concerns and issues in a timely manner
  • Collaborate with internal teams to ensure client satisfaction
  • Identify opportunities to upsell or cross-sell products or services
  • Track and report on client satisfaction and engagement

Qualifications

  • Bachelor's degree in Business Administration or related field
  • 2-4 years of experience in client relationship management
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work well under pressure and meet deadlines

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