Team Lead - RCM with proven experience as TL/SME in end-to-end RCM Job location: Erode Only Male candidates Salary Offered: 6 LPA - 7 LPA As an RCM Team Lead, you will be responsible for Team handling, work allocation, client interactions, and distributing RCM metrics reports to the leadership team. Excellent communication skills, attention to detail, and strong technical and problem-solving skills are essential aspects of this role Experience in handling a team/group of 20 to 30 FTEs Thorough understanding of RCM processes like Billing, Cash Posting, Credit balance, IV verification, Authorization, Account Receivables, Denial Management & Correspondence review. Very good understanding of RCM metrics like Days in AR, aging above 90 days, collections, and bad debt Periodically review team performance and recommend PIP whenever required Conduct regular team meetings, training sessions, and performance reviews Hands-on in preparing daily, weekly, and monthly operational metrics reports from the software using Excel Identify trends and patterns from the generated reports and initiate an action plan to resolve the AR issues Review and analyze aging reports, denial trends, and outstanding claims Identifying issues, resolving and escalating them to Managers Responsible for work allocation and distribution to the team, and monitoring the team's work Create and maintain daily operational scorecards to track and report KPIs, assist in volume forecast and capacity planning as required Handle client communications and resolve escalations efficiently Should be an expert in using MS Excel
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