Client Relationship Manager/ Account Manager US IT Recruitment

As a Client Relationship Manager/ Account Manager in US IT Recruitment, your role will involve overseeing and nurturing relationships with key clients in the IT services domain such as Cognizant, Capgemini, and Wipro. You will be the primary point of contact, responsible for ensuring client satisfaction, retention, and growth through proactive engagement and solution-oriented support. Key Responsibilities: - Manage the end-to-end recruitment lifecycle, starting from requisition intake to candidate onboarding. - Serve as the primary point of contact for assigned client accounts, maintaining consistent communication and delivering service excellence. - Tailor recruitment strategies based on understanding client hiring needs, workforce planning goals, and organizational culture. - Monitor performance metrics including time-to-fill, quality-of-hire, and client satisfaction, providing regular reporting. - Resolve client concerns promptly and professionally to uphold high levels of satisfaction and retention. - Identify opportunities for account growth by suggesting additional placements, service offerings, or strategic consultation. Qualifications: - Bachelors degree in Business, IT, or a related field. An MBA is preferred for this role. Please note that no additional details about the company were provided in the job description.,