Posted:1 day ago|
Platform:
Work from Office
Full Time
a) Build and maintain strong relationships with HRs.
b) Act as the primary point of contact for addressing client/employee inquiries and concerns promptly.
c) Conduct regular meetings with clients to assess satisfaction and identify opportunities for improvement.
d) Claim support and handholding of employees
e) Utilize CRM software for managing client information and interactions.
f) Work closely with the underwriting, claims, and customer service teams to ensure a seamless client experience.
a) Prior customer servicing experience
b) Good communication skills
c) Proactive approach to resolve queries
d) Fluency in Malayalam language is must
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