Handle customer queries via phone, email & meetings Follow up on leads, quotations, service requests, and complaints Coordinate with sales, operations, and service teams Assisting the MD, setting up appointments, travel bookings & back-office support
Role & responsibilities Company registration and maintenance on GeM portal. Product and service listings with correct specifications and pricing. Bid/tender participation and documentation. Order processing, invoicing, dispatch coordination, and payment follow-up. Addressing buyer queries and ensuring compliance with government procurement rules. Monitoring circulars and policy updates from GeM. Prepare and maintain documentation and presentations using MS Word, Excel, and PowerPoint. Preferred candidate profile Prior experience working on the GeM portal is a MUST . Strong understanding of tendering processes and direct procurement. Excellent communication and negotiation skills. Proficiency in MS Office tools (Word, Excel, PowerPoint). Attention to detail and strong organizational skills.
Job description Role & responsibilities Were looking for a creative storyteller who can bring ideas to life through visuals, videos, and content that grab attention. As our Graphic Designer , youll own the look and feel of our brand across everything from slick business collaterals and eye-catching product photography to high-impact websites, social media campaigns, and videos. If you thrive in a fast-paced, idea-driven environment, love experimenting with the latest design & AI tools, and want the freedom to push creative boundaries, this role is for you. What You’ll Do Design marketing collaterals (catalogues, brochures, decks, flyers, etc.) that make us stand out. Capture and edit product photography to showcase our offerings in the best light. Shape and design website pages, landing pages, and digital assets . Create engaging newsletters and email designs that convert. Conceptualize and edit videos & reels for campaigns, storytelling, and launches. Build social media content (LinkedIn, Instagram, Facebook, etc.) that drives engagement. Collaborate with marketing & content teams to brainstorm and execute creative campaigns. Ensure brand consistency across all touchpoints. Explore and leverage AI-powered design, content, and automation tools to boost creativity and productivity. What We’re Looking For 3+ years of experience in graphic design, digital content, or creative marketing. Expert in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Lightroom) or equivalent tools. Familiarity with Figma / Adobe XD / Webflow for web and digital design. Good understanding in video editing, motion graphics, and photography . Understanding of social media trends & content formats . Strong visual sense: typography, color, layout, and branding. Good at multitasking and thriving in fast-paced, startup culture . Bonus points for: Background in Fine Arts, Design, or Visual Communication Experience with email marketing design (Mailchimp, HubSpot, etc.) Knowledge of AI tools (e.g., MidJourney, Runway, DALL•E, Stable Diffusion, Canva AI, ChatGPT, etc.) to speed up ideation and content creation. Curiosity about 3D/AR design . Why You’ll Love It Here Creative freedom to bring bold ideas to life. Work on diverse projects across print, digital, and video. Startup energy — dynamic, fast-paced, and full of learning. Collaborate with a passionate, ambitious team. Competitive pay, perks, and opportunities to grow with us .
Full job description We are looking for a proactive and detail-oriented female CRM Executive to handle customer relationship management activities. The role involves ensuring excellent customer service, improving client satisfaction, managing CRM software, and supporting sales & after-sales processes. Key Responsibilities: Manage and update customer database using CRM tools/software . Handle inbound and outbound customer queries via phone, email and WhatsApp. Coordinate with sales, operations, and service teams to ensure timely updates to clients. Follow up on leads, quotations, service requests, and complaints. Maintain accurate records of customer interactions, feedback, and service history. Ensure high customer satisfaction and retention through regular engagement. Generate and analyze CRM reports for internal review. Support marketing campaigns, client communication, and promotional follow-ups. Assisting the MD, setting up appointments, making travel arrangements. Required Skills: Experience in CRM/customer service/sales coordination roles. Good communication skills (verbal and written) in English & Hindi. Strong interpersonal and customer service skills. Proficiency in CRM software/tools. Basic understanding of sales and customer lifecycle. Attention to detail and multitasking ability. Knowledge of MS Office (Excel, Word, Outlook). Prior experience in voice support required. Preferred Qualifications: Graduate in any discipline (MBA is a plus). Experience: 1 - 5 years of experience. Past experience with support B2B customer over phone. Job Type: Full-time Benefits: Paid time off Work Location: Panchkula Work Mode: Work from Office