Client Relationship Executive

Job Title: Client Relationship Executive | Full-time

Location: Remote

Salary: As per market standard

Industry: B2B SaaS

Experience: Fresher

Company Name- Pretture (www.pretture.com)

About Pretture- Pretture is a leading SaaS ERP Product by KAVworks Technologies Pvt Ltd that works for the luxury Fashion Designer industry. It helps fashion designer brands manage their end to end business, be it Purchase, Production, Sales or Distribution. Over these years, Pretture calls some of the amazing 150+ Indian brands and companies as its clients like House of Masaba, Gaurav Gupta, Rahul Mishra, Raw Mango, Summer House, Dohr, Azga, Outhouse and many more. Founded by Mr. Krishna Tiwari from IIT Bombay, Pretture has been ranked among the top Indian 50 Tech Startups of the country by Yourstory.

Job Overview:

We are looking for a proactive and well-spoken Client Relationship Executive to join our growing team. This role is ideal for a fresher who has strong communication skills (both written and verbal English), is organized, confident, and thrives in a client-facing support environment. You’ll play a vital role in guiding new clients from enquiry to successful onboarding and handover.

Key Responsibilities:

Client Communication & Demo Coordination

• Respond promptly to client enquiries via email, phone, or chat
• Share pre-recorded demo videos with prospective clients
• Schedule live demo sessions when requested
• Follow up with clients before scheduled demos to confirm attendance
• Coordinate technical sessions with the tech team if deeper support is needed

Sales Coordination & Onboarding

• Send commercial proposals and clearly explain offerings and pricing
• Follow up regularly for decision-making and onboarding confirmation
• Share onboarding links and guidance documents
• Ensure account creation post-payment confirmation
• Communicate next steps to both client and internal support team upon onboarding

Post-Onboarding Communication

• Monitor support groups for ongoing client concerns and bridge gaps with the support team
• Schedule additional sessions for issue resolution or escalations
• Assist with occasional administrative tasks if needed

Required Qualifications & Experience:

• Education: Graduate (Management preferred)
• Experience: Fresher
• Location: Based in Mumbai
• Knowledge & Skills:
• Excellent written and verbal communication in English
• Good coordination and follow-up skills
• Ability to handle multiple tasks and maintain timelines
• Professional, confident and client-friendly attitude
• Tech-savvy
• Work Mode:
• Remote

In order to contact us, kindly drop your details at [email protected]

Regards

Team Pretture

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Work from home

Schedule:

• Day shift

Work Location: Remote

Expected Start Date: 01/08/2025