Client Relations & Sales Executive – Fine Jewelry

Job Title: Client Relations & Sales Executive – Fine Jewelry

Company: Indeevari

Location: Hyderabad, India

Position Type: Full-Time

About Indeevari

Indeevari is a heritage fine jewelry brand specializing in gold, diamond, polki, and Victorian jewelry. With deep roots in Indian craftsmanship, we serve clients across India and a strong global luxury clientele — especially in the USA and other NRI communities.

Role Overview

This is an in-person role based in our Hyderabad office, focused exclusively on online sales and client relationship building.
You will engage with customers across WhatsApp, phone/video calls, and email to guide them through jewelry selections, customizations, and purchases.

The ideal candidate has a warm communication style, strong product understanding, confidence in explaining value and quality, a natural ability to build trust with high-value clients, and is comfortable using digital tools to track leads, follow-ups, and client communication.

Key ResponsibilitiesClient Sales & Virtual Consultations

• Conduct WhatsApp, call, and video-based consultations with clients (especially in US time zones when required).
• Understand customer preferences and guide them toward jewelry options that fit their style and needs.
• Clearly explain craftsmanship, metal purity, stone quality, weight, pricing, and customization options.

Relationship Building

• Build long-term, relationship-driven rapport — especially with NRI and luxury clientele.
• Proactively follow up with inquiries and nurture repeat buyers and referral relationships.

Coordination, CRM & Documentation

• Track client conversations, inquiries, and sales progress using CRM or lead-tracking tools.
• Maintain organized records of quotations, selections, confirmations, and delivery status.
• Coordinate with internal cataloging, production, and dispatch teams when required.

Qualifications

• Experience in fine jewelry sales, luxury retail, hospitality, or high-touch client consulting is highly preferred.
• Fluent spoken English with polished communication etiquette.
• Confident and comfortable speaking with international clients, especially across U.S. time zones.
• Understanding of jewelry terminology (Polki, Victorian, diamond clarity, emerald beads, etc.) — or willingness to learn quickly.
• Tech-savvy and comfortable using CRM systems, digital lead management, WhatsApp, video calls, and task/work management tools.
• Warm, persuasive, and relationship-first personality with natural sales intuition.

What We Offer

• Competitive salary + performance-based sales incentives
• Training in jewelry knowledge & communication approach
• Supportive, respectful, and growth-oriented work culture
• Opportunity to work with a global high-value clientele

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Flexible schedule

Education:

• Bachelor's (Required)

Experience:

• Sales: 2 years (Preferred)

Language:

• English (Required)

Expected Start Date: 15/11/2025