Client Relations Executive

As a Client Relations Executive, your role will involve managing and nurturing relationships with valued clients. You should possess strong communication skills, a proven track record in client service, and experience in building long-term relationships. Proficiency in English, both written and verbal, is essential for effective interaction with clients to ensure satisfaction and address any issues that may arise. - Act as the primary point of contact for client inquiries and concerns. - Build and maintain strong, long-term relationships with clients. - Communicate effectively with clients to understand their needs and ensure they are met. - Provide product/service information, address queries, and resolve complaints in a timely manner. - Monitor client satisfaction and seek continuous feedback for improvement. - Coordinate with internal teams (sales, marketing, product, etc.) to ensure seamless client service. - Prepare regular client reports and performance updates. - Ensure accurate documentation of client interactions and transactions. - Proactively suggest solutions and improvements to meet clients" needs. - Assist with onboarding of new clients and provide training when necessary. - Stay updated on industry trends and best practices to offer exceptional service. Qualifications: - Proven experience in a Client Relations, Customer Service, or similar role. - Strong proficiency in English (both verbal and written communication). - Female candidates are preferred. In addition to the above responsibilities and qualifications, the job type is full-time with a Monday to Friday schedule. The work location is in person.,