Client Relations Executive

You will be playing a crucial role as a Client Relations Executive, responsible for managing and supporting our clients based in Europe and the US. Your exceptional English communication skills, proactive approach, and dedication to delivering outstanding client service will be key to your success in this position. Your primary responsibilities will include serving as the primary point of contact for our international clients, ensuring timely and professional communication, understanding client needs, and collaborating effectively with internal teams. Building and nurturing strong relationships with clients through various communication channels, maintaining detailed client records, and preparing client-facing documents will be essential tasks. You will also be involved in proposal preparation, report generation, and CRM tool updates to streamline client interactions. To excel in this role, you should have a minimum of 12 years of experience in client handling or international support, preferably within the IT or services industry. Your proficiency in both verbal and written English, along with your ability to manage queries proactively, will be critical. Additionally, your familiarity with MS Office tools, capability to multitask, and comfort in dealing with international clients will be advantageous. A bachelor's degree in Business, Marketing, Communications, or a related field is required for this position. Female candidates with prior experience in IT services, BPO, or working with international clients are preferred. Knowledge of CRM tools or project management platforms will be an added advantage. This is a full-time, permanent position with opportunities for growth and development. The benefits include health insurance and Provident Fund. The work location is in person, offering a dynamic and collaborative environment for you to thrive in your career.,