We’re seeking someone to join our team as an Associate in Client Onboarding team. This team performs Client Due Diligence review in support of the Firm's new client onboarding and existing client regular review in accordance with the applicable regulatory program requirements (such as Hong Kong, Singapore, Australia KYC requirements and applicable eligibility standards).In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships.Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
What You'll Do In The Role
- Update Firm systems and databases with information and documentation as obtained from clients
- Handle inquiries and ad hoc requests from internal clients including Compliance where required
- Actively engage with business, client onboarding teams, Compliance and Operations during the life cycle of the review starting from a request is received to completing a review.
- Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner
- Understand and implement in respond to changes such as regulatory changes, internal policy and procedural changes.
- Participate in process improvement initiatives such as technology enhancements, operational process review, and process simplification.
- Support Functional Managers in the performance of quality & control checks; include the performance of 4-eye checks, collection of error types and analysis of root causes to identify opportunities for improvements.
- Support Functional Managers during internal audit, testing and external reviews by way of delivering process walk-through and preparing sample packs for auditors and testing team to review
- Deliver with quality, accuracy and timeliness with at expected throughput rates
What You'll Bring To The Role
- Strong attention to detail and research/investigative skills
- Ability to interact effectively with Business Units, Compliance, global colleagues (Hong Kong, Singapore, Australia) and build effective working relationships
- Ability to work independently and meet the business deadlines with accuracy, handle trouble shooting to mitigate risks
- Multi-tasking to handle various business demands
- Must have strong written and verbal English skills with ability to communicate clearly and effectively
- Ability to manage pressure and stressful business demands
- Team work, Collaboration, Responsiveness and demonstrate accountability & ownership
- Quick learning ability to understand policies, procedures, systems, process and controls
- Minimum 3 to 5 years’ of work experience
- Experiences in KYC customer due diligence, control, and regulatory program related process and/or projects are preferred.
- Knowledge of global KYC/CIP requirements (for Hong Kong, Singapore, Australia etc.) supporting international institutional and wealth management businesses desired
What You Can Expect From Morgan Stanley
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
