Client Onboard Intmd Analyst

As a Client Onboard Intermediate Analyst at our organization, you will be a part of a team that deals with problems independently and has the ability to solve complex issues. Your role will require integrating specialized knowledge with industry standards, understanding team objectives, and applying analytical thinking and data analysis tools. Attention to detail is crucial in making informed recommendations based on factual information. Your responsibilities will include customer interaction, documentation issuance, system setups, and management of account opening and maintenance processing. Your main responsibilities will involve ensuring timely and accurate delivery of account opening functions, superior customer service, and resolution of customer issues. You will manage account opening requirements, project management, and cross-functional relationships. You will analyze complex issues, ensure high-quality service delivery, compliance with internal processes, and maintain close communication with clients and the team. Continuous on-the-job training is essential for product knowledge, understanding client requirements, implementing new customer initiatives, monitoring customer satisfaction, and providing innovative solutions. You will establish a strong processing environment with effective controls, risk management practices, and promote a culture of risk and controls within the team. Your role will involve routine tasks, limited direct supervision, independence of judgment, acting as a subject matter expert to stakeholders, and assessing risks in business decisions. You will also focus on compliance with regulations, ethical conduct, and reporting control issues transparently. For this role, we are seeking candidates with at least 10 years of experience in documentation review, account maintenance, and proficiency in RBI and SEBI regulations related to account opening. Interpersonal skills, teamwork, independence, communication skills, motivation, attention to detail, and proficiency in Microsoft Office are essential. Handling urgent cases, managing client expectations, and proficiency in English are also required. A Bachelor's degree or equivalent experience is necessary for this position. In this full-time role within the Customer Service job family group and Institutional Client Onboarding job family, you will have the opportunity to develop and apply your skills in a challenging and rewarding environment. If you require accommodation due to a disability, please review Accessibility at Citi. Please also refer to Citi's EEO Policy Statement and the Know Your Rights poster for further information.,