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Deutsche Bank
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Client Implementation Analyst

Client Implementation Analyst

Deutsche Bank

2 - 6 years

6 - 10 Lacs

mumbai

Posted:Just now| Platform:

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Skills Required

mandarin project management it systems administration cash management japanese documentation networking job description life insurance case management system administration technical support active directory language skills client interaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role :
Job Title
Cash & Trade -Implementation (Japanese/Mandarin Proficient), Analyst
LocationMumbai, India
Role Description

The Client Implementation Analyst supports the efficient delivery of cash management projects and acts has a project coordinator implementation of cash products.

Key tasks include (but not limited to) project management, client interactions, documentation, trainings and system setups (if-any).

The Client Implementation analyst participates in regular implementation calls and specific technology calls (with Technology) if required during the implementation.

What well offer you
As part of our flexible scheme, here are just some of the benefits that youll enjoy

Best in class leave policy

Gender neutral parental leaves

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Employee Assistance Program for you and your family members

Comprehensive Hospitalization Insurance for you and your dependents

Accident and Term life Insurance

Complementary Health screening for 35 yrs. and above

Your key responsibilities

The Client Implementation Analyst supports the efficient delivery of cash management projects and acts has a project coordinator implementation of cash products.

Key tasks include (but not limited to) project management, client interactions, documentation, trainings and system setups (if-any).

The Client Implementation associate participates in regular implementation calls and specific technology calls (with Technology) if required during the implementation.

Task Details

Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, account closure, account mandate updates, account amendments, as well as setup on Cash/trade Products.

Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival.

Ensure timely and efficient delivery of implementation projects assigned.

Coordinate with internal parties to ensure all related setups are in place.

Distribute documents to other DB branches/department if needed

Escalate issues with respective L2 support teams

Manage each cases using internal case management tool

Your skills and experience
The person required for the above position should have the following profile:

Proficiency in Japanese/mandarin speaking and writing; able to communicate in Japanese/Mandarin with clients.

3-7 years of handling project management in a client facing role.

2-5 years of experience in handling Cash Management products is preferred.

Experience in IT systems administration/Networking will be an advantage

Strong communication and inter-personal skills in Japanese/Mandarin.

Analytical capabilities and logical thinking

Strong team playerbe part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level

EducationUniversity degree or equivalent professional experience

Language skillsfluency in Japanese/Mandarin (3-5 years of experience)

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Client Implementation Analyst