Posted:3 days ago|
Platform:
Work from Office
Full Time
Key Responsibilities:
Key Client Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction and engagement.
Issue Resolution: Act as the first point of contact for client concerns and work promptly to resolve issues to ensure client retention.
Lead Management: Handle leads for Job Hai clients, ensure timely follow-ups, and coordinate with sales and service teams for smooth onboarding and ongoing support.
Cross-functional Collaboration: Work closely with sales, operations, product, and support teams to deliver a seamless client experience.
Problem Solving: Analyze client feedback and operational challenges to proactively identify and implement solutions.
Performance Tracking: Monitor client usage, performance metrics, and engagement to ensure delivery of promised value.
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