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5.0 - 10.0 years

7 - 12 Lacs

Mysuru

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We are Theorem, a global full service digital marketing and media company, with a relentless focus to fuel our clients digital transformation We partner with leading agencies, publishers, and networks to connect brands with audiences in a digital world We are looking for a knowledgable Client Delivery Lead Programmatic Adtech to join our dynamic team

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15.0 - 16.0 years

15 - 16 Lacs

Kolkata, West Bengal, India

On-site

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Our Ideal Candidate Key accountabilities and responsibilities include: Service Delivery management P&L accountability Manage People and performance Client satisfaction Client relationship (at a Delivery level) Account business planning and strategy (E2 and above) Financial performance (Contribution Margin) Transformation & Industrialised Innovation Supporting Growth Contract Compliance Acts as a single point of contact for the client organization in troubleshooting and resolving all issues arising from delivery-related account activities. Understands what it takes to manage a business and uses the insights to better understand a clients need and position the right CG offerings in conjunction with the Practice to bring value to the client. Ensure implementation of best practices in the areas of People, Process, Technology, and Controls in conjunction with the Practice Teams (Process and Technology). Working closely with the Practice to deliver all Transformation & Innovation projects as agreed Working closely with the Practice & Practice Delivery team to arrive at new opportunities for better efficiency to the client using Capgemini's ESOAR (Eliminate, Standardize, Optimize, Automate, Robotize) methodology underpinned by 5 Senses of Intelligent Automation. Working closely with the Practice and Practice delivery teams to implement relevant Technology platforms as well drive RPA Adoption across the processes Manages contractual re-negotiations to protect business interests while at the same time maintaining customer satisfaction. Manage the talent pipeline within the team in conjunction with the Practice to ensure organization resilience on a short, medium, and long-term basis Support Account Development Essential Skills and Experience: 1416 years of proven experience in HR Services and Outsourcing in a global complex/matrix environment. Should have led large client delivery/portfolio delivery in the HR Service space 100-500 FTEs (E1) Strong People/Performance management experience Good experience in delivering Transformation projects for clients including Automation using Industry Tools and Robotic Process Automation (RPA) Focused on customer value and improvement of overall customer experience (C-SAT, internal quality processes). Leadership skills in a multicultural environment, cultural sensitivity, and ability to work internationally. Proven experience in a global complex BPO environment. Ability to influence senior business stakeholders at the client end. Strong relationship building, communication, and influencing skills. Ability to bring innovation to challenges and overcome problems and obstacles as they arise and act and produce desired outcomes with limited direction. Strong relationship building, communication, and influencing skills. Leading single large account/multiple accounts in a matrix reporting relationship Prior experience in a Multinational Organisation or BPO work culture.

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6.0 - 11.0 years

6 - 16 Lacs

Pune, Mumbai (All Areas)

Hybrid

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Role: Senior Data Consultant Experience: 6yrs-12yrs Location: Mumbai & Pune As a Senior Data Consultant, you will serve as a trusted advisor and subject matter expert, using data to drive actionable business insights. In this role, you will not only lead client engagements and deliver high-quality data solutions but also work closely with our sales teams to create accelerators, architectural artifacts, and pre-sales assets for RFPs. Role Summary Lead strategic data consulting projects and work directly with clients to design and implement data-driven solutions. Develop and maintain a library of accelerators, frameworks, and artifacts that support sales proposals and RFP responses. Collaborate with cross-functional teams to ensure successful client delivery and seamless handoffs between sales and project implementation. Key Skills / Technologies Must-Have: Data Analytics & Visualization (Tableau, Power BI, etc.) Advanced SQL and data querying skills Strong statistical and analytical expertise Experience in data integration, cleansing, and modeling Excellent communication and stakeholder management skills Good-to-Have: Familiarity with programming languages (Python, R) for advanced analytics Knowledge of data warehousing and big data platforms Experience in a consulting or client-facing role Familiarity with data governance and business intelligence frameworks Responsibilities Client Consulting & Delivery: Lead data analysis projects and work directly with clients to define requirements and deliver actionable insights. Design data models and visualizations that support strategic decision-making across multiple business areas. Advise clients on best practices for data management and analytics to optimize their business processes. Sales & Pre-Sales Support: Create accelerators, consulting frameworks, and architectural artifacts that can be used in RFP responses and sales proposals. Support the sales team by participating in client presentations, technical workshops, and presales engagements. Provide expert insights and technical recommendations that bridge the gap between client needs and technology solutions. Collaboration & Mentoring: Work closely with technical teams, sales, and delivery teams to ensure cohesive strategies and smooth client handoffs. Mentor junior consultants and share best practices in data analysis and consulting methodologies. Required Qualifications Bachelors or Masters degree in Data Science, Business Analytics, Statistics, or a related field. 5+ years of experience in data consulting or analytics roles, with significant client-facing responsibilities. Demonstrated ability to develop data-driven solutions that positively impact business performance. Excellent problem-solving and communication skills, with experience supporting both sales and client delivery. Why Join Us Be at the forefront of transforming businesses through data by working on diverse, high-impact projects. Play a dual role in driving sales success and ensuring high-quality client delivery. Collaborate with a passionate team of experts and enjoy continuous professional growth in a dynamic environment with competitive benefits.

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18.0 - 20.0 years

14 - 18 Lacs

Bengaluru

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Technology strength: A strong technology background in Open Source / Java,Microsoft or Automation / SRE based projects is required This experience includes awareness of newtechnology trends and willingness to embrace and propose / bring in technologychanges where required Strong focus on:- Client Delivery: On strategicaccounts, assemble and lead integrated teams (client teams and Happiest Mindsteams) and ensure successful client delivery, including identifying andaddressing emerging issues, securing deployment of adequate and appropriateteam members, delivering all client commitments within time and budget constraints, and meeting or exceeding Happiest Minds Customer Happiness andq uality thresholds Leadership and Management: As a key member of the DeliveryLeadership, take responsibility for the growth, profitability Governance and Best Practices: Should have a good handle of engineering best practices

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9.0 - 14.0 years

12 - 18 Lacs

Noida

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Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705 ICONMA is currently hiring for the below positions for US Staffing. We work for Direct clients through MSP/VMS model and are looking for someone who has similar relevant experience and is well versed with the same. If you know someone who would be a good fit for any of these positions and for our company's culture, please send them our way at anu@iconma.com. Delivery Manager- IT Sr. Delivery Manager- IT No. of years of experience- 9-14 Years(US Staffing only) Location-Noida100% onsite Work from Office Shifts- EST/PST Lucrative Incentives Dual side cab facilities Complimentary dinner *Please apply only if you have prior experience with US Staffing* Only considering candidates that come for in-person interview. Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705. (Calling time: 2-10 PM IST). References are highly appreciated.

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5.0 - 10.0 years

5 - 12 Lacs

Pune

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Dexian Hiring APAC - Client Partner Looking for experts from APAC market to work as Client Partner with outstanding communication skills. APAC recruiter/Account manager are welcome to apply. Note: Sourcing/Screening/Recruitment is not part of this role. Exp : 5+ yrs Location - P une Kharadi - Dexian (Disys) India Technologies Private Limited, Office # 101, First Floor, Building No. B6 (R4), Gera Commerzone, Kharadi, Pune, Maharashtra 411014 Shift : 7am IST- 4pm IST Client Partner Job Responsibilities Create Relationships with MSP coordinators, leads, Program Mangers, Supply Chain and Sponsor/ Vendor/Procurement. Manage and oversee the associated client VMS tool to evaluate requirement activity (Open, closed, pending, etc.) Work closely with MSP contacts to further understand data in the tool. This communication supports and prioritizes our response and delivery. Essentially where is our time best spent to monetize requirements Educate AEs on MSP Process and partner to bringing value to the AEs. (reports with Manager names, Activity per job number, program Metrics, Providing manager leads ) Orchestrate all AE Activity to ensure all are compliant with Rules of Engagement. Facilitate “Behind the scene” Deals to ensure we are NOT in trouble and out of compliance. Attend supplier/spotlight calls and update delivery team Work closely with recruiting leads to vet and submit best candidates Edit/Format resumes to meet submission criteria for each unique client Monitor VMS tool throughout the day for any and all updates to ensure we do not have resources focused on closed requirements and send updates to delivery team. Work with AE’s to coordinate submission, interview, Offer acceptance and onboarding. Accept interview offers and coordinate scheduling Interview and prep candidates for client interview. Identify any red flags. Debrief candidate after interview to understand questions asked to better prepare next candidate Extend offer. Complete the onboarding formalities in the client tool, once the HRBP has completed the BGC and the candidate is cleared to start Monitor background checks and ensure we are compliant with client requirements Communicate any onboarding challenges with Client Coordinate first day arrival – making sure all information is received from the client and delivered to recruiting/ leads and Ae’s Work with the AEs and providing regular updates on their hires Coordinate with candidates on any pending timesheets issues Work with the Accounts receivable team on any invoice issues. Also work with the Accounts Payable team on any client rebates Respond to client audits and any other adhoc requests by the client on market research, our company capabilities etc. Work on periodic client surveys and submit them in the given timelines Check Active Workers duration in the VMS and coordinate with the MSP on worker extensions and update analyzer. Reach out to the candidates and inform them about the extensions Prepare shadow scorecards monthly/quarterly, for the clients that have an actual scorecard. Send out a quarterly overview to the stakeholders and delivery on how we are doing on the account if there is no client scorecard Setup scorecard review meetings with the MSP, as well as schedule regular health check calls Maintain and update client success profiles with any new information on the account and share it with delivery Call candidates that are being terminated by the client and take care of offboarding formalities internally with HRBP and externally with the client Check on the badge, submitting final timesheets, check on personal belongings etc. and work through the issues accordingly. Interested candidates please share your updated profile with the below details Name Contact number Current location Current company Total years of exp Relevant exp in APAC Current CTC Expected CTC Notice period

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5.0 - 8.0 years

10 - 16 Lacs

Gurugram

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Job Title: Program Manager Client Solutions (Individual Contributor Role) Location: Gurgaon - 5 days work from office - local candidates based in delhi, gurgaon, noida etc preferred. Reports To: Business head and will work closely with the Founder / CEO CTC - As per industry standards - hike of 20 - 30% on last drawn ctc depending on profile, experience, skills etc About the Role: We are seeking a highly proactive Program Manager to lead the planning, coordination, and delivery of complex client programs while owning digital media solution design and implementation strategy. This individual contributor will work directly with the Founder, acting as a strategic execution partner across priority client accounts and internal initiatives. The ideal candidate is part strategist, part executor someone who thrives in dynamic environments , has a strong understanding of media/marketing/tech solutions , and can manage multiple work streams end-to-end. Key Responsibilities: Work closely with the Founder to translate vision and strategy into actionable project plans across client engagements. Own end-to-end delivery of high-impact programs from scoping and solutioning to execution and reporting. Collaborate cross-functionally with sales, creative, product, and delivery teams to bring client solutions to life. Understand client briefs and design custom media/tech/content solutions that align with business objectives. Serve as the key point of contact for program timelines, updates, blockers, and quality control. Drive problem-solving, risk management, and proactive communication throughout the program lifecycle. Prepare internal documentation, executive summaries, and client-ready presentations. Help build repeatable processes and toolkits for scaling delivery operations and solutioning frameworks. Requirements: 5 to 8 years of experience in program management, client delivery, or strategic solutions roles. Strong ability to translate strategy into structured project plans and solutions. Experience in media, marketing tech, or content-driven platforms . Hands-on experience managing timelines, stakeholders, dependencies, and deliverables. Excellent communication skills, with a strong executive presence and client-facing experience. Self-driven and comfortable working in a lean, founder-led environment with minimal handholding. Strong problem-solving skills and attention to detail. Preferred Qualifications: Exposure to DV 360, video production, immersive content, or programmatic ad solutions is a plus. Previous experience working directly with founders, C-level executives, or in startups. Familiarity with tools like Asana, Trello, Google Workspace, and presentation platforms (Keynote, Google Slides). A background in media, entertainment, or digital platforms is an advantage. If you find this profile suitable, you can share your resumes to saumya@hr-central.in About our client Leading Ad tech platform for growth marketing. Building APACs leading ad tech platform for growth marketing. We help brands to drive full funnel advertising and growth across APAC, with our audiences and no-code, low-code technology. We have empowered brands to enter and scale in emerging markets. We are Singapore headquartered with regional offices across APAC markets. Our partners - Snapchat | CJ | Criteo |Pinterest | Activision blizzard media | Outbrain | LG Ads Industry Technology, Information and Internet Company size 51-200 employees Headquarters Novena, Singapore Founded 2006 Specialties Performance Marketing, Mobile Marketing, Mobile SDK, Online Advertising, Apps monetization, Native Advertising, Vertical Video, Video Advertising, Programmatic, Global Mobile Ad Platform, Video SDK, Video Content Discovery, and Video Content Engagement Platform

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9.0 - 14.0 years

12 - 18 Lacs

Noida

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Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705 ICONMA is currently hiring for the below positions for US Staffing. We work for Direct clients through MSP/VMS model and are looking for someone who has similar relevant experience and is well versed with the same. If you know someone who would be a good fit for any of these positions and for our company's culture, please send them our way at anu@iconma.com. Delivery Manager- IT Sr. Delivery Manager- IT Location-Noida100% onsite Work from Office Shifts- EST/PST Lucrative Incentives Dual side cab facilities Complimentary dinner Only considering candidates that come for in-person interview. Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705. (Calling time: 2-10 PM IST). References are highly appreciated.

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8.0 - 13.0 years

8 - 13 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Foundit logo

Responsibilities and Duties Understands the phases of SDLC - Software Development Life Cycle Requirement Gathering - Owned by Product Manager/BA Design Phase Estimations/Roadmap - Owned by PDM Implementation - Run by PDM with Tech lead Testing + Delivery - Owned by PDM Maintenance Stakeholder Management Had experience with US/ European Client - Interactions, Weekly or Daily Scrum Manage software product development projects and take accountability for delivery in scope, on budget, and on schedule. Setting the vision with the customer for their product(s), understanding how it connects to the organizations goals. Building products with world-class customer experiences in mind, understanding the entire lifecycle of a customer. Defining, prioritizing, and communicating short, mid, and long-term goals of the product. Ensuring high engagement in the UX domain to deliver a great customer experience. Support analysis and formalization of business requirements and define project objectives and scope. Establish project plans and roadmaps using tools like Smartsheet and Monday.com. Be an evangelist for the team, communicating with stakeholders and helping the team bridge any gaps in understanding between the team and the rest of the company. Set and track milestones and deliverables. Identify project risks and issues and propose mitigation actions. Manage unforeseen situations/delays, realign schedule and expectations as needed. Adherence to security policies and standards set by the Global IT PMO. Proficient with Agile project methodology and tools (e.g., Jira, Confluence, Smartsheet). Establish and implement project communication plans and provide status updates to stakeholders. Assess business impacts of IT projects, organize change management, and manage internal and external stakeholders. Organize meetings, coordinate tasks, and assign responsibilities to project members. Use project management tools to track project performance and progress. Requirements Overall 8+ years of program management experience English fluency is a MUST. Agile Certifications (Scrum master, SAFE, etc) Thorough understanding of Project Management processes, principles, strategies, and methods. Experience with lean and agile product delivery approaches. Excellent time management and organizational skills. Excellent analytical, logical thinking, and problem-solving skills. Excellent verbal and written communication skills. Proven success working with all levels of management, including C-Suite. Experience managing large budgeting and forecasting projects. Excellent presentation skills. Proficient with, or able to quickly become proficient with, a range of general and specialized applications and software used in the organization and the industry Proficient with Microsoft Office Suite. Experience with Project Management tools. Experience in working in a complex international environment. Ability to motivate people to complete a project in a timely manner. Bachelor's degree in Computer Science, Business Administration, or other related fields.

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8.0 - 13.0 years

8 - 13 Lacs

Pune, Maharashtra, India

On-site

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Responsibilities and Duties Understands the phases of SDLC - Software Development Life Cycle Requirement Gathering - Owned by Product Manager/BA Design Phase Estimations/Roadmap - Owned by PDM Implementation - Run by PDM with Tech lead Testing + Delivery - Owned by PDM Maintenance Stakeholder Management Had experience with US/ European Client - Interactions, Weekly or Daily Scrum Manage software product development projects and take accountability for delivery in scope, on budget, and on schedule. Setting the vision with the customer for their product(s), understanding how it connects to the organizations goals. Building products with world-class customer experiences in mind, understanding the entire lifecycle of a customer. Defining, prioritizing, and communicating short, mid, and long-term goals of the product. Ensuring high engagement in the UX domain to deliver a great customer experience. Support analysis and formalization of business requirements and define project objectives and scope. Establish project plans and roadmaps using tools like Smartsheet and Monday.com. Be an evangelist for the team, communicating with stakeholders and helping the team bridge any gaps in understanding between the team and the rest of the company. Set and track milestones and deliverables. Identify project risks and issues and propose mitigation actions. Manage unforeseen situations/delays, realign schedule and expectations as needed. Adherence to security policies and standards set by the Global IT PMO. Proficient with Agile project methodology and tools (e.g., Jira, Confluence, Smartsheet). Establish and implement project communication plans and provide status updates to stakeholders. Assess business impacts of IT projects, organize change management, and manage internal and external stakeholders. Organize meetings, coordinate tasks, and assign responsibilities to project members. Use project management tools to track project performance and progress. Requirements Overall 8+ years of program management experience English fluency is a MUST. Agile Certifications (Scrum master, SAFE, etc) Thorough understanding of Project Management processes, principles, strategies, and methods. Experience with lean and agile product delivery approaches. Excellent time management and organizational skills. Excellent analytical, logical thinking, and problem-solving skills. Excellent verbal and written communication skills. Proven success working with all levels of management, including C-Suite. Experience managing large budgeting and forecasting projects. Excellent presentation skills. Proficient with, or able to quickly become proficient with, a range of general and specialized applications and software used in the organization and the industry Proficient with Microsoft Office Suite. Experience with Project Management tools. Experience in working in a complex international environment. Ability to motivate people to complete a project in a timely manner. Bachelor's degree in Computer Science, Business Administration, or other related fields.

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5.0 - 8.0 years

4 - 8 Lacs

Noida

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Job Title: Project Manager Client Delivery Experience Required: 5 - 8 years Location: Noida, Sector-68 Mode: Work from Office Working Days: 5 days working (Saturday & Sunday are fixed off) Job Type: Full-Time Notice Period: Immediate Joiners/15-30 days Company Overview: Broadway Infotech is a trusted provider of Managed IT Services worldwide. Our comprehensive offerings include software development, end-to-end product development, web design, mobile app development, fully managed cloud infrastructure, digital marketing, e-commerce, and ongoing support. With expertise spanning Retail, Hospitality, Manufacturing, Healthcare, Avionics, IT, Engineering, Tourism, FMCG, and Transportation, we operate from our Software Development Centre in Noida, India. Our focus is on delivering efficient, optimized, and affordable web development and design solutions. Job Summary: The role of the Project Manager will be to plan, execute & deliver Website Design, Web Application projects built in Open-Source Technology like PHP, Joomla, WordPress, Drupal, Ecommerce, Node.js, React.js etc. This includes acquiring resources and coordinating the efforts of team members in order to deliver projects according to plan. The Project Manager will also define the projects objectives and oversee quality control throughout its lifecycle. Roles & Responsibilities: Interact with International Clients and gather the requirement. Talking to the client over the phone, email and chat. Direct and manage project development from beginning to end. Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Develop full-scale project plans and business requirement documents. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Set and continually manage project expectations with team members and other Stakeholders. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Coach, mentor, motivate and supervise project team members and influence them to take positive action and accountability for their assigned work. Build, develop, and grow any business relationships vital to the success of the project. Upsell services to the existing customer. Desired Candidate Profile: STRONG attention to detail and multi-tasking skills. Discussing potential projects and their parameters with clients, executives, and software developers. Must be STRONG in Project Planning using Tools like JIRA Must be STRONG in Documentation of Project like SRS, Functional Scope and Technical design documents and Timelines using GRANTT CHART. Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance. Assembling and leading the project team. Tracking milestones, deliverables, and change requests. Participating in and supervising each stage of the project. Ensuring each project stays on schedule and adheres to the deadlines. Creating a project budget and ensuring the project adheres to the budget as closely as possible. Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion. Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information. Delivering completed software products to clients and performing regular checks on the products' performance. Why us? Perks & Benefits: Immense opportunities for growth, personal development & career opportunities. We also champion a workplace culture that thrives on passion, collaboration, efficiency, and innovation. Dynamic Teamwork Environment, Fantastic flexibility Work life balance. Fixed working hours. Five days working Medical Benefits *Interested candidates can share their resumes at kanika.s@broadwayinfotech.com or can directly contact at 9205081545.

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10.0 - 15.0 years

10 - 15 Lacs

Bengaluru

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Alert from 4S Advisory (www.4sadvisory.com). Urgent requirement for a Digital Marketing Firm. Role : Client Delivery Head (CDH). Location: Bengaluru. Monday Friday. Work from office 10 am to 7 pm. About the role. As the Client Delivery Head (CDH), you will be responsible for leading and overseeing the Digital Account Management (DAM) team. Your role is critical in ensuring client satisfaction, optimizing project execution, and driving strategic growth initiatives. You will work closely with clients, internal teams, and senior leadership to deliver high-quality digital marketing solutions that exceed expectations. This leadership position demands strong client relationship management, strategic decision-making, and the ability to mentor and guide a team of Digital Account Managers (DAMs). Job summary. As the Client Delivery Head (CDH), you will be responsible for leading, managing, and optimizing the Client Delivery team to ensure seamless project execution, high client satisfaction, and continuous business growth. Your role encompasses team leadership, client and stakeholder management, performance monitoring, process improvement, risk management, strategic growth initiatives, compliance, and innovation. You will play a pivotal role in developing account management strategies, streamlining processes, and driving growth while fostering strong stakeholder relationships. - Team Management & Mentorship : Lead, mentor, and manage a team of Digital Account Managers to ensure the successful execution of projects. - Client Portfolio Oversight : Oversee the client portfolio, ensuring quality service delivery and client satisfaction. - Strategic Development : Develop and implement account management strategies to improve project efficiency and business growth. - Project Execution & Quality Assurance : Ensure all projects are completed on time, within scope, and with high quality. - Client Escalation & Resolution : Act as the primary point of escalation for key client concerns and work towards resolution. - Client Communication & Relationship Management : Oversee daily, weekly and monthly client calls, ensuring effective communication and relationship management. - Cross-Functional Collaboration : Collaborate with cross-functional teams (SEO, PPC, Content, Design and Web Development) to align project execution with client goals. - Client Retention & Contract Renewals : Oversee contract renewals and implement proactive client retention strategies to strengthen long-term partnerships. - Quality Control & Deliverable Review : Review project deliverables while implementing quality control measures to ensure high standards across all projects. - Project Tracking & KPI Monitoring : Track project progress, monitor key performance indicators (KPIs), and ensure targets are met. - Audits & Performance Reviews : Conduct regular audits and performance reviews, ensuring that projects meet client expectations and industry standards. - Continuous Process Optimization : Identify inefficiencies and continuously implement innovative solutions to refine project execution, enhance team productivity, and improve overall client experience. - Workflow & Process Optimization : Establish and improve internal workflows, communication processes, and documentation standards. - Automation & Best Practices : Suggest and implement automation tools for client reports, meetings and best practices to enhance efficiency. - Strategic Innovation : Introduce innovative strategies to improve digital marketing services and client engagement. - Task Management & Transparency : Ensure all tasks are tracked and updated in Zoho Projects for transparency and accountability. - Risk Identification & Mitigation : Proactively identify and address project risks and roadblocks to prevent disruptions. - Escalation & Conflict Resolution : Manage client and internal escalations while addressing team concerns to foster a productive and motivated work environment. - Strategic Collaboration : Work closely with the Senior Leadership Team to develop and implement growth strategies that align with business objectives. - Business Expansion : Identify new business opportunities within existing accounts to drive revenue growth and service expansion. - Client Relationship Management : Develop and maintain strong client relationships by aligning business objectives with companys strategies. - Report Vetting: Ensure all reports, data, and details shared by the Technical team(s) are vetted for accuracy and quality. - Contract Renewals & Client Retention : Oversee contract renewals and ensure long-term client retention through proactive engagement and relationship-building. - Feedback Management: Actively solicit feedback from Head of Digital Operations (HODO), Digital Operations Manager (DOM) and Senior Leadership members to foster a culture of continuous improvement. - Provide constructive feedback to team members to enhance their performance and professional development. - Leave and Attrition Management: Monitor and manage team members' leave schedules to ensure adequate coverage and minimal disruption to project timelines. - Implement strategies to mitigate attrition, and foster a supportive work environment. - Effectively resolve conflicts within the team or with stakeholders, promoting a collaborative and productive work environment. - Skill Enhancement & Training : Conduct training sessions for the Client Delivery team to enhance their skills, industry knowledge, and expertise. - Mentorship & Performance Management : Provide ongoing mentorship, performance feedback, and career development support to help team members grow professionally. - Team Culture & Innovation : Foster a collaborative team culture focused on excellence, creativity, and continuous improvement. - Client & Internal Communication Standards : Ensure all client communications, approvals, and deliverables are documented for transparency, while maintaining professional communication in alignment with company policies. - Meeting Preparation: Ensure that the Client Delivery team thoroughly prepares for all meetings, both internal and external, and that Minutes of Meetings (MoMs) are sent out promptly after each session. - Success Measurement: The success of the Client Delivery Head (CDH) is intricately tied to the overall success and performance of their team. By fostering a culture of excellence, continuous improvement, and effective collaboration, the Client Delivery Head (CDH) ensures that each team member contributes effectively towards achieving collective goals and delivering exceptional results to clients. - Ad hoc Tasks: Willingly undertake any other tasks as assigned by the Digital Operations Manager (DOM), Head of Digital Operations (HODO) or Senior Management to support overall team objectives. You are the right fit if you have. Educational Qualification : Bachelors or Masters degree in Marketing, Business Administration, or a related field. Industry Experience : Minimum 10+ years of experience in digital marketing account management. Leadership & Team Management : Proven leadership experience in managing teams and large-scale projects. Certifications (Preferred) : Certifications in Google Ads, SEO, Digital Marketing are an added advantage. Strategic Thinking : Ability to develop and implement long-term strategies for client success. Leadership & Mentorship : Experience in managing, coaching, and developing teams. Client Relationship Management : Strong interpersonal and communication skills to build and maintain long-term client relationships. Problem-Solving : Ability to quickly assess challenges and implement effective solutions to overcome them. Analytical Skills : Proficiency in data-driven decision-making and performance tracking to optimize strategies. Project Management : Strong organizational skills and experience in managing multiple projects simultaneously. Technical Proficiency : Familiarity with Google Analytics, Google Ads, SEO tools, CRM software, and reporting dashboards. Apply Save Save Pro Insights

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15 - 18 years

0 Lacs

Pune

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1. Project Planning & Execution Define project scope, objectives, and deliverables in collaboration with clients and stakeholders. Lead end-to-end management of custom software development projects, ensuring delivery on time, within scope, and on budget. Guide on complex technical issues and challenges. Develop detailed project plans including timelines, milestones, resource allocation, and budget forecasts. Coordinate with internal resources and clients for flawless execution of projects. Monitor and track project progress to ensure timely delivery within scope and budget. Implement Agile, Scrum, or Waterfall methodologies depending on the project requirements. 2. Team Management Collaborate with cross-functional teams (sales, design, and marketing) to develop and implement solutions. Assign tasks, monitor team performance, and provide guidance and support. Conduct regular sprint planning, stand-up meetings, and retrospectives to keep the team aligned. 3. Client Communication & Call Management Act as the primary point of contact for clients throughout the project lifecycle. Conduct regular status update calls and progress reviews with clients. Translate client requirements into clear technical deliverables for the development team. Manage escalations, address concerns promptly, and maintain long-term client relationships. Document all discussions, requirements, and change requests from client calls. 4. Risk & Issue Management Identify potential risks and develop mitigation plans. Handle project issues proactively and implement corrective actions. 5. Quality Assurance & Delivery Ensure that all deliverables meet quality standards and client expectations. Coordinate UAT (User Acceptance Testing) and handle feedback implementation. Manage project sign-off and post-deployment support. 6. Budget & Resource Management Manage project budgets and ensure optimal utilization of resources. Provide accurate forecasts and financial tracking for each project. 7. Documentation & Reporting Maintain all project documentation, including charters, plans, reports, and meeting notes. Provide regular progress reports and dashboards to stakeholders and higher management. Qualifications: Bachelors or Masters degree in Computer Science, Information Technology, or related field. 15+ years of experience in software development, with extensive knowledge of custom software architecture and design. At least 5 years of experience in project or team leadership roles. Hands-on experience with modern programming languages and frameworks (e.g., .NET, Java, Python, etc.). Proven experience delivering complex software systems across various industries. Prior work experience to handle multiple projects simultaneously and adapt to changing priorities. Strong understanding of SDLC, Agile, and other development methodologies. Excellent communication, organizational, and stakeholder management skills. Proficiency in project management tools (e.g., Jira, Trello, MS Project). PMP, PRINCE2, or Agile certifications (preferred but not mandatory).

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2 - 3 years

2 - 3 Lacs

Noida

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Responsibilities: * Lead operations team, ensure efficiency & client satisfaction. * Oversee backend processes, manage teams & deliver results. * Analyze data, implement process improvements & adapt quickly. Health insurance

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12 - 14 years

20 - 25 Lacs

Pune, Bengaluru, Gurgaon

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S&C Global Network - Strategy - MC - Industry X Production & Operations Consultant Management Level eg:07 - Manager Location:Bangalore/ Gurgaon/Pune/Mumbai Must have skills:SAP (MDG/PS/MM/PPM) Implementation Experience: Minimum 12 year(s) of experience is required Educational Qualification: B.Tech/BE Roles & Responsibilities: Oversee the planning, execution, and completion of SAP projects (PPM/PS/MDG/MM), ensuring they are delivered on time, within scope, and within budget Collaborate with stakeholders to gather and analyze business requirements, translating them into functional specifications for SAP solutions Perform configuration on demo or development environments to meet the functional specifications and business needs Define the integration landscape of SAP PPM with other SAP and non-SAP systems as per client's processes and requirements Conduct unit testing, integration testing, and user acceptance testing (UAT) to ensure the solution meets business requirements and is free of defects Coordinate with technical team to oversee the custom enhancements and reports using ABAP programming and other relevant technologies Provide training to end-users and support teams, creating user manuals and documentation to facilitate smooth adoption and ongoing support Ensure that the SAP implementation follows the industry best practices and templates Guide and coach team members on SAP modules Preferred Experience Proven experience in at least one of the following SAP modules with a strong understanding of their integration and functionality within SAP S/4 HANA landscape - Materials Management (MM) Master Data Governance (MDG - Functional) Project Portfolio Management (PPM) Project System (PS) Demonstrated expertise in either of the above modules, including blueprinting, configuration , customization , and implementation to meet business requirements. The candidate should have at least 2 end to end SAP implementation experience. Proven track record in delivering end-to-end SAP MM/MDG/PPM/PS solutions for complex projects, including digital transformations, procurement , project planning , budgeting , resource management , and data governance . Experience of leading client delivery is mandatory. Experience in defining the functional and technical integration design of SAP MM/MDG/PPM/PS with other modules like SAP Finance (FI) , SAP Controlling (CO) , and SAP Sales and Distribution (SD) or other non-SAP systems for seamless data flow and process consistency. Familiarity with overall SAP S/4HANA and the latest functionalities in SAP MM/MDG/PPM/PS , including agile project management , master data optimization , and predictive analytics . Qualifications Your experience counts Exceptionally organized Detail oriented Good judgement in how to engage with senior stakeholders regarding approvals/ follow ups Strong communication and leadership skills Proactive and able to work independently Sensitivity and skill at working with different cultures and styles A highly motivated self-starter Engineering background with MBA preferred

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5 - 9 years

6 - 15 Lacs

Delhi NCR, Bengaluru, Mumbai (All Areas)

Hybrid

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We have the requirement for US IT Recruiter & Account & Sales Manager for US Staffing. Location- Bangalore (Koramangala ) Hybrid Mode Time - US IT Recruiter ( PST Time Zone) Time- Sales (EST Time Zone) Roles & Responsibilities : - Account Planning : building a comprehensive account plan, which details key relationships required, the opportunities and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed. - Business Development : responsible for building and managing a portfolio, driving revenues within the assigned Account or the portfolio of Accounts, by being the owner of the entire Opportunity Management cycle. That involves identifying business opportunities, selling, service delivery, and negotiations. - Client Delivery : Work closely with the delivery teams to ensure that the team understands the customer requirements, and is aligned. - Negotiation and On-boarding : Coordinate with the consultants to ensure fitment with the client needs; negotiate the rates or salaries; and ensure on-boarding, as per customer requirements. - Responsible for handling complete recruitment life cycle for high-end or niche requirements from the client. - Thoroughly understand and work on the requirements of the client and guiding the team to work. - Analyzing, Screening, & Submitting consultant profiles as per client requirements. - Conduct initial screenings, reference checks, negotiate pay rate, relocation, coordinate client interviews and work with the Account Managers to close the position. - Responsible for maintaining and communicating candidate follow-up and status update on a regular basis. Interested candidates can share their resume at hr@recruithunt.in or call me @9625225037 Thanks Asha

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2 - 6 years

4 - 8 Lacs

Gurgaon

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Department: Global Platform Solutions Delivery Reports To: Team Lead/Assistant Manager Level: Grade 1 About your team Global Platform Solutions (GPS) Delivery supports and maintains pension administration services for a wide range of clients. The nature of the service provided includes full support to pension scheme members at all stages of the administration life cycle through to specialist support to trustees and members for specific task delivery. Client Information Delivery team is responsible for production and distribution of Investment and Administration reports for Institutional and WI clients across various geographies. Any miss or delay on these tasks can lead to potential risks. About your role The role involves ensuring client instructions are dealt accurately and in timely manner. The individual is required to liaise with various teams across location to ensure priority work is completed on time and any potential issues are escalated in a timely manner to the Team Leader. Along with managing the daily work, the individual would also be required to pick up additional tasks and responsibilities efficiently including projects and SSEs. The individual should demonstrate a high level of commitment to customer service improvement and also showcase Fidelity values. About you Ensure that work allocated to you is completed in an accurate and timely manner. Assist the teams to meet the agreed SLA by timely allocation of work to the team members. Updating member records in accordance with written procedures and direction given by your supervisor. Issue routine correspondence using standard templates to the member ensuring that all legal and compliance requirements have been satisfied. Ensure that Quality and Productivity standards are adhered to. Liaise with internal departments to ensure priority work gets completed in time. Handle mailbox and folder queries. Identify and raise process improvement ideas and customer experience improvement ideas. Generate required reports and Statements as per the procedures. Maintain compliance with confidentiality in handling client sensitive information. Handle additional admin and process related responsibilities efficiently and proactively. Escalate any potential issue in a timely manner and keep TL/AM abreast of the situation. Experience and Qualifications Required Understanding of mutual funds and other financial products offered in UK financial services market. Candidate must possess good communication skills, customer centric approach & working well as a team player. Strong knowledge of MS Excel, handling mailboxes using Outlook, PowerPoint. Any experience of working in client services teams and interacting will clients through email/phone calls & prior knowledge of pensions process would be an added advantage.

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5 - 10 years

6 - 16 Lacs

Pune, Mumbai (All Areas)

Hybrid

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Role: Senior Data Consultant Experience: 5+yrs Location: Mumbai & Pune As a Senior Data Consultant, you will serve as a trusted advisor and subject matter expert, using data to drive actionable business insights. In this role, you will not only lead client engagements and deliver high-quality data solutions but also work closely with our sales teams to create accelerators, architectural artifacts, and pre-sales assets for RFPs. Role Summary Lead strategic data consulting projects and work directly with clients to design and implement data-driven solutions. Develop and maintain a library of accelerators, frameworks, and artifacts that support sales proposals and RFP responses. Collaborate with cross-functional teams to ensure successful client delivery and seamless handoffs between sales and project implementation. Key Skills / Technologies Must-Have: Data Analytics & Visualization (Tableau, Power BI, etc.) Advanced SQL and data querying skills Strong statistical and analytical expertise Experience in data integration, cleansing, and modeling Excellent communication and stakeholder management skills Good-to-Have: Familiarity with programming languages (Python, R) for advanced analytics Knowledge of data warehousing and big data platforms Experience in a consulting or client-facing role Familiarity with data governance and business intelligence frameworks Responsibilities Client Consulting & Delivery: Lead data analysis projects and work directly with clients to define requirements and deliver actionable insights. Design data models and visualizations that support strategic decision-making across multiple business areas. Advise clients on best practices for data management and analytics to optimize their business processes. Sales & Pre-Sales Support: Create accelerators, consulting frameworks, and architectural artifacts that can be used in RFP responses and sales proposals. Support the sales team by participating in client presentations, technical workshops, and presales engagements. Provide expert insights and technical recommendations that bridge the gap between client needs and technology solutions. Collaboration & Mentoring: Work closely with technical teams, sales, and delivery teams to ensure cohesive strategies and smooth client handoffs. Mentor junior consultants and share best practices in data analysis and consulting methodologies. Required Qualifications Bachelors or Masters degree in Data Science, Business Analytics, Statistics, or a related field. 5+ years of experience in data consulting or analytics roles, with significant client-facing responsibilities. Demonstrated ability to develop data-driven solutions that positively impact business performance. Excellent problem-solving and communication skills, with experience supporting both sales and client delivery. Why Join Us Be at the forefront of transforming businesses through data by working on diverse, high-impact projects. Play a dual role in driving sales success and ensuring high-quality client delivery. Collaborate with a passionate team of experts and enjoy continuous professional growth in a dynamic environment with competitive benefits.

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2 - 6 years

5 - 10 Lacs

Delhi, Gurgaon

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Managed Services Client Delivery Specialist is an advanced subject matter exert, responsible for overseeing the end-to-end delivery of managed services contract to the client. This role supports the business and protects the company’s reputation by taking responsibility for contract management for local, medium to large complexity contracts and works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are complex to highly complex by nature and are typically across multiple sites and/or service offerings. The Senior Managed Services Client Delivery Specialist involves proactive client communication, project management, technical oversight, and problem-solving. What you'll be doing Key Responsibilities: Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs). Acts as the primary point of contact for client inquiries, escalations, and feedback. Understands client business needs and objectives to tailor required services accordingly. Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards. Collaborates with technical teams to resolve client issues and incidents promptly. Monitors and assesses client satisfaction regularly through feedback mechanisms. Takes proactive measures to address client concerns and continuously improve service quality. Develops account plans and strategies to enhance client engagement and retention. Identifies opportunities for upselling or cross-selling additional services. Manages the implementation of new services, upgrades, and projects for clients. Coordinates project timelines, resources, and deliverables to ensure successful outcomes. Ensures that service delivery aligns with contractual agreements and compliance requirements. Consults with legal team to ensure that all contract escalations are addressed with contract governance. Monitors and reports on contract performance. May oversee financial aspects of client accounts, including budgeting and forecasting. May manage billing and invoicing processes. Collaborates with technical teams to ensure that client environments are stable, secure, and up to date. Stays informed about industry trends and emerging technologies to provide informed recommendations to clients. Identifies and mitigates risks associated with service delivery and client relationships. Develops contingency plans for potential disruptions. Maintains accurate records, client documentation, and incident reports. Provides regular reports on service performance and client satisfaction to internal and external stakeholders. Knowledge and Attributes: Passionate about service delivery with a strong ability to manage a coordinated delivery of service. Advanced analytical mindset, strong initiative, self-driven with a commitment to succeed. Advanced understanding of managed services, including infrastructure, cloud, security, and support Advanced proficiency in project management. Excellent communication, negotiation, and problem-solving skills. Excellent client centricity, proven ability to manage client relationships and drive client satisfaction. Advanced business acumen, as well as financial acumen for budgeting, forecasting, and billing. Advanced familiarity with ITIL or other IT service management frameworks. Ability to work under pressure and has exceptional organizational skills and attention to detail. Ability to work collaboratively with cross-functional teams. Adaptability and a customer-focused mindset. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology or Business or related field. Relevant ITIL certification preferred. Relevant project management certification (for example, PMP) is preferred. Required Experience: Advanced demonstrated experience in a managed services and/or support services environment. Advanced demonstrated experience in managed services - service delivery and client management. Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards. Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements. Advanced demonstrated experience in monitoring contract performance. Advanced demonstrated experience in managing service delivery projects for clients. Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms. Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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4 - 9 years

30 - 32 Lacs

Bengaluru

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Job Title - SAP MM/PS/MDG/PPM + Manager + S&C GN Industry X Smart Connected Products Management Level :eg:07 - Manager Location:Bangalore/ Gurgaon/Pune/Mumbai Must have skills:SAP (MDG/PS/MM/PPM) Implementation Experience: Minimum 12 year(s) of experience is required Educational Qualification: B.Tech/BE Roles & Responsibilities: Oversee the planning, execution, and completion of SAP projects (PPM/PS/MDG/MM), ensuring they are delivered on time, within scope, and within budget Collaborate with stakeholders to gather and analyze business requirements, translating them into functional specifications for SAP solutions Perform configuration on demo or development environments to meet the functional specifications and business needs Define the integration landscape of SAP PPM with other SAP and non-SAP systems as per client's processes and requirements Conduct unit testing, integration testing, and user acceptance testing (UAT) to ensure the solution meets business requirements and is free of defects Coordinate with technical team to oversee the custom enhancements and reports using ABAP programming and other relevant technologies Provide training to end-users and support teams, creating user manuals and documentation to facilitate smooth adoption and ongoing support Ensure that the SAP implementation follows the industry best practices and templates Guide and coach team members on SAP modules Preferred Experience Proven experience in at least one of the following SAP modules with a strong understanding of their integration and functionality within SAP S/4 HANA landscape - Materials Management (MM) Master Data Governance (MDG - Functional) Project Portfolio Management (PPM) Project System (PS) Demonstrated expertise in either of the above modules, including blueprinting, configuration , customization , and implementation to meet business requirements. The candidate should have at least 2 end to end SAP implementation experience. Proven track record in delivering end-to-end SAP MM/MDG/PPM/PS solutions for complex projects, including digital transformations, procurement , project planning , budgeting , resource management , and data governance . Experience of leading client delivery is mandatory. Experience in defining the functional and technical integration design of SAP MM/MDG/PPM/PS with other modules like SAP Finance (FI) , SAP Controlling (CO) , and SAP Sales and Distribution (SD) or other non-SAP systems for seamless data flow and process consistency. Familiarity with overall SAP S/4HANA and the latest functionalities in SAP MM/MDG/PPM/PS , including agile project management , master data optimization , and predictive analytics . Your experience counts Exceptionally organized Detail oriented Good judgement in how to engage with senior stakeholders regarding approvals/ follow ups Strong communication and leadership skills Proactive and able to work independently Sensitivity and skill at working with different cultures and styles A highly motivated self-starter Engineering background with MBA preferred Qualifications Experience: Minimum 12 year(s) of experience is required Educational Qualification: B.Tech/BE

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12 - 16 years

30 - 32 Lacs

Pune, Mumbai, Bengaluru

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Job Title - SAP MM/PS/MDG/PPM + Manager + S&C GN Industry X Smart Connected Products Management Level :eg:07 - Manager Location:Bangalore/ Gurgaon/Pune/Mumbai Must have skills:SAP (MDG/PS/MM/PPM) Implementation Experience: Minimum 12 year(s) of experience is required Educational Qualification: B.Tech/BE Roles & Responsibilities: Oversee the planning, execution, and completion of SAP projects (PPM/PS/MDG/MM), ensuring they are delivered on time, within scope, and within budget Collaborate with stakeholders to gather and analyze business requirements, translating them into functional specifications for SAP solutions Perform configuration on demo or development environments to meet the functional specifications and business needs Define the integration landscape of SAP PPM with other SAP and non-SAP systems as per client's processes and requirements Conduct unit testing, integration testing, and user acceptance testing (UAT) to ensure the solution meets business requirements and is free of defects Coordinate with technical team to oversee the custom enhancements and reports using ABAP programming and other relevant technologies Provide training to end-users and support teams, creating user manuals and documentation to facilitate smooth adoption and ongoing support Ensure that the SAP implementation follows the industry best practices and templates Guide and coach team members on SAP modules Preferred Experience Proven experience in at least one of the following SAP modules with a strong understanding of their integration and functionality within SAP S/4 HANA landscape - Materials Management (MM) Master Data Governance (MDG - Functional) Project Portfolio Management (PPM) Project System (PS) Demonstrated expertise in either of the above modules, including blueprinting, configuration , customization , and implementation to meet business requirements. The candidate should have at least 2 end to end SAP implementation experience. Proven track record in delivering end-to-end SAP MM/MDG/PPM/PS solutions for complex projects, including digital transformations, procurement , project planning , budgeting , resource management , and data governance . Experience of leading client delivery is mandatory. Experience in defining the functional and technical integration design of SAP MM/MDG/PPM/PS with other modules like SAP Finance (FI) , SAP Controlling (CO) , and SAP Sales and Distribution (SD) or other non-SAP systems for seamless data flow and process consistency. Familiarity with overall SAP S/4HANA and the latest functionalities in SAP MM/MDG/PPM/PS , including agile project management , master data optimization , and predictive analytics . Your experience counts Exceptionally organized Detail oriented Good judgement in how to engage with senior stakeholders regarding approvals/ follow ups Strong communication and leadership skills Proactive and able to work independently Sensitivity and skill at working with different cultures and styles A highly motivated self-starter Engineering background with MBA preferred Qualifications Experience: Minimum 12 year(s) of experience is required Educational Qualification: B.Tech/BE

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1 - 6 years

30 - 32 Lacs

Chennai

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About The Role : Analysts and Consultants - Railway Industry (Passenger/ Freight) Industrial Join our team in Strategy & Consulting to find endless opportunities and solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Transportation and Logistics, Industrial Consulting, S&C Global Network (GN) | Areas of Work: Railway logistics and management | Level: Analysts and Consultants | Location: Delhi, Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp: 1-7 years Explore an Exciting Career at Accenture Are you a problem solver driven by impactful results? Do you enjoy working on transformation strategies for global clients? Does a collaborative and inclusive workplace energize you? Then, Accenture Strategy & Consulting is where your potential can reach new heights. The Practice A Brief Sketch Transportation and Logistics team within S&C GN Industrial Practice brings extensive expertise in driving operational efficiency and digital transformation across our clients. we specialize in digital transformations, end-to-end supply chain optimization, freight and fleet management, route planning and optimization, last-mile delivery solutions, transportation management systems (TMS) implementation, warehouse and inventory management, process automation and digitization, sustainability initiatives, cold chain logistics, advanced analytics and data-driven insights, IoT and asset tracking solutions, and industry benchmarking and best practices. Our approach leverages advanced technology to optimize transportation and logistics operations, reduce costs, and enhance customer satisfaction, positioning our clients at the forefront of the logistics and transportation industry. Globally, Accenture helps our clients develop strategies for value growth, improve their operational and go-to-market performance, and optimize organizational efficiency. We work on a range of projects, from long-term transformational system integration to short-term agile engagements, supporting our clients with: Railway Operations: Deep knowledge in railway logistics management, covering areas such as scheduling, operations management, and maintenance. Solution Design and Delivery: Lead the delivery of consulting engagements, advising on railway management strategies, project execution, and operational improvements. Innovation and Digital Enablement: Implementing digital solutions that streamline rail operations and introduce modern technologies like predictive maintenance, IoT sensors, and AI-driven scheduling. Data-Driven Analysis: Analyze operational data to provide actionable insights, optimize processes, and present compelling data visualizations to stakeholders. Transformation Leadership: Manage change initiatives, engaging stakeholders in the journey, building alignment with business strategy, and executing transformation roadmaps for railway logistics. Bring your best skills forward to excel in the role Skills in one or more of the following areas: Railway Logistics Expertise: Strong understanding of railway operations, logistics management, and supply chain practices specific to railway systems. Digital Transformation in Rail: Experience in digital solutions like IoT for rail, predictive maintenance, asset tracking and automation, 5G rail connectivity, Gen AI, digital twin, TMS Transport management system (TMS) like European Train Control System (ETCS). Data management: Ability to manage data, cloud, operations, cybersecurity, software deployment and testing along with Master Data Management (MDM) & Finance capabilities for railways in particular Rail Network Operations: Experience capacity management, network design, smart routing and scheduling, station management, yard automation and management for network optimization in rail systems Smart Rail Infrastructure: Background in smart and autonomous train systems, remote systems activation, connected stations Service management: Experience in ticketing, booking, dynamic pricing, rate-card management, service point management, safety management, passenger experience improvement. Other required skills Strategic Project Management: Ability to manage project scope, budget, and delivery, focusing on operational efficiency and cost control. Communication and Presentation - Plan and deliver well-structured oral and written communications Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Stakeholder Management - Manage mid-level to senior client leadership and lead conversations Team management skills with an ability to engage effectively with multiple stakeholders Program management skill with an ability to coordinate cross-functional teams, manage project timelines, and drive successful delivery within scope and budget Cross-cultural competence with an ability to thrive in a dynamic environment Your experience counts! MBA from a Tier 1 or Tier 2 school, or extensive industry experience in railway logistics and consulting. 1-7 years of progressive experience in railway management and/or logistics, with consulting exposure. Knowledge of railway industry along with skills mentioned above Certifications in Project Management (e.g., PMP, Prince2) and Agile methodologies are an advantage. Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics and experience management etc. Experience in value architecting, business case preparation, value realization Experience in Digital, New IT, Cloud & Core modernization, Cloud transformation processes, transforming legacy to the cloud, Agile transformation, RPA, AI/ML strategy implementation and use cases Familiarity with Agile practices such as Scrum, Kanban, and tools like JIRA, Confluence, and MS Projects to manage complex rail-related projects. Knowledge of design thinking workshops and innovation Experience in large data analysis, data driven consulting, BI and analytics, reporting, dashboarding, visualization tools like PowerBI, Tableau Experience of team Management Coach and mentor team members in projects, on asset development, business development and overall professional development What's in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our S&C Global Network (GN) a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our S&C Global Network (GN) teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, . Qualifications MBA from a Tier 1 or Tier 2 school, or extensive industry experience in railway logistics and consulting. 1-7 years of progressive experience in railway management and/or logistics, with consulting exposure. Knowledge of railway industry along with skills mentioned above Certifications in Project Management (e.g., PMP, Prince2) and Agile methodologies are an advantage. Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics and experience management etc. Experience in value architecting, business case preparation, value realization Experience in Digital, New IT, Cloud & Core modernization, Cloud transformation processes, transforming legacy to the cloud, Agile transformation, RPA, AI/ML strategy implementation and use cases Familiarity with Agile practices such as Scrum, Kanban, and tools like JIRA, Confluence, and MS Projects to manage complex rail-related projects. Knowledge of design thinking workshops and innovation Experience in large data analysis, data driven consulting, BI and analytics, reporting, dashboarding, visualization tools like PowerBI, Tableau Experience of team Management Coach and mentor team members in projects, on asset development, business development and overall professional development

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7 - 12 years

30 - 32 Lacs

Chennai

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SAP S4 HANA Platforms Industrial Find endless opportunities to solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Industrial, Industry Consulting, Capability Network I Areas of Work: Intelligent Functions | Level: Manager/Sr Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Hyderabad, Pune, Chennai | Years of Exp: 7-15 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. The Practice A Brief Sketch CN Industrial Practice has deep expertise in delivering Digital Transformations, Sales & Operations Planning, Industrial Equipment Dealer Management, Service Process Excellence, Process Automation & Digitization, Air Freight Logistics Software Enablement, Logistics Operations Optimization, Zero Based Spend & Spend analysis, Peer Benchmarking, Value Architecture, Process Improvement, IoT and Industry Analytics Let's infuse fresh thinking in the systems and turn new ideas into reality. As a part of the team, you'll help drive the following: Be a part of the Intelligent Functions team , one of the key capabilities or sub-industry areas to support Platforms-driven business design and assessment such as value assessment, business case creation, business process re-engineering and so on. Provide solutions for complex client problems across the SAP S4 HANA ERP landscape throughout the project lifecycle, providing subject matter expertise with a strong strategic awareness of the SAP market and associated technologies. Work as a lead SAP Functional Solution Architect and support with solutions for end-to-end request for proposal requests. Engage with clients in understanding their requirements, scoping, discovering and defining solutions , explaining business benefits and use cases and developing a roadmap to meet their goals. Create innovative solution designs that utilize our extensive service offerings. Support our business development activities , working with our sales teams in proposal generation, shaping the solution plan and delivery approach for SAP transformations. Be responsible for integration with different ERP Solutions including SAP and create proof of concepts as and when required. Bring your best skills forward to excel in the role: Problem-solving skills to identify, escalate, track and resolve issues in time Strong project management skills and ability to run projects on his own Effective presentation and public speaking skills Ability to work in a rapidly changing environment where continuous innovation is desired Ability to effectively team with others in a large, global organization Analytical skills to bring clarity to complex issues and gather data-driven insights Excellent communication and interpersonal skills Cross cultural competence with an ability to thrive in a dynamic environment Manage and work with key stakeholders onshore and onsite Read more about us. Your experience counts! MBA from Tier 1 and 2 business school 7-15 years of SAP S4 HANA MM/SD/PP/QM/eWM/IBP experience working on SAP delivery engagements Prior experience of working on 4-5 large scale transformation and implementation delivery programs for global clients Must have worked as an end-to-end SAP Solution / Functional Architect for at least 4-5 Request for Proposal (RFP) requests Experience in industrial verticals is highly desirable Proven success in client-facing roles for 5-6 engagements What's in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, . Qualifications MBA from Tier 1 and 2 business school 7-15 years of SAP S4 HANA MM/SD/PP/QM/eWM/IBP experience working on SAP delivery engagements Prior experience of working on 4-5 large scale transformation and implementation delivery programs for global clients Must have worked as an end-to-end SAP Solution / Functional Architect for at least 4-5 Request for Proposal (RFP) requests Experience in industrial verticals is highly desirable Proven success in client-facing roles for 5-6 engagements

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10 - 20 years

9 - 13 Lacs

Gurgaon

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Job Description: We are seeking a dynamic and results-driven Service Delivery Manager to oversee large-scale bulk enterprise projects . This role is ideal for candidates with a background in network operations , client handling , field support , or end-to-end deployment experience . Knowledge of FTTH (Fiber to the Home) is a plus but not required. If you're open to traveling, eager to work in a fast-paced environment, and have a strong desire to learn and grow within the fiber industry, we would love to hear from you! Key Responsibilities: Experience in SAAS, B2B, Sales and Services, and Cloud Solutions : Knowledge and experience in SaaS, B2B, sales, and cloud solutions to deliver optimal service. Define Project Scope and Objectives: Collaborate with stakeholders to define clear project goals, ensuring alignment with the overall business objectives. Resource Planning and Management: Predict and allocate the necessary resources to successfully meet project objectives while managing resources efficiently. Project Scheduling: Develop and manage detailed project schedules and work plans to ensure the timely completion of all project milestones. Stakeholder Communication: Provide regular updates on project progress, strategy changes, and adjustments, ensuring clear communication with all involved parties. Vendor and Supplier Management: Manage vendor and supplier relationships, including contract management, task delegation, and communication of expectations for deliverables. Adherence to Industry Best Practices: Utilize industry best practices and standards throughout the project lifecycle to ensure high-quality results. Risk and Problem Management: Identify potential risks or issues that could impede project progress and take proactive measures to address them. Knowledge of Fiber Architecture: A strong understanding of fibre network architecture, ensuring the project design is scalable, efficient, and meets client requirements. Technical Knowledge of OTN & DWDM (Plus): A sound understanding of Optical Transport Networks (OTN) and Dense Wavelength Division Multiplexing (DWDM) is advantageous for optimizing deployment strategies. IP Networking Knowledge (Plus): Knowledge of IP (Internet Protocol) networking is a plus, enhancing the deployment and optimization of end-to-end network solutions. Large Project Delivery Experience: Proven experience in managing large-scale projects, meeting deadlines, and fulfilling business objectives. Project Management Expertise: Expertise in project management methodologies, resource allocation, risk management, and maintaining timelines. Customer/Business Escalation Management: Ability to handle customer and business escalations effectively, ensuring quick resolution and maintaining strong relationships with all stakeholders. Mission-Critical Project Handling: Experience managing high-priority, mission-critical projects with precision, ensuring successful execution and delivery. End-to-End Bulk Enterprise Deployment: Lead and manage the deployment of bulk enterprise fiber networks, ensuring seamless project delivery from inception through to completion. Additional Requirements: Client Handling & Field Support: Prior experience in client handling and providing field support for network or technology projects is required. Open to Travel: Must be willing and able to travel as necessary for field support, client meetings, and on-site project execution. End-to-End Deployment Experience: Experience in managing the entire lifecycle of large-scale projects, from planning and execution through to delivery and maintenance. Preferred Qualifications: Experience in Network Operations or Client Handling: Background in network operations , client handling , or field support is preferred. Knowledge of Fiber Network Deployment (FTTH): Knowledge of fibre network deployment, including FTTH , is a plus but not mandatory. Project Management Certification: Certifications such as PMP , PRINCE2 , or equivalent are desirable. Interested candidates share resume on : a_Kiran.Singh1@airtel.com

Posted 3 months ago

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9 - 14 years

0 Lacs

Pune

Work from Office

Naukri logo

Key Responsibilities: Act as the primary client contact, ensuring high-quality service delivery. Manage end-to-end project execution, timelines, and budgets. Monitor KPIs, SLAs, and implement process improvements. Lead and mentor cross-functional teams for optimal performance. Ensure compliance with international regulations and risk mitigation. Optimize financial performance and cost efficiency. Qualifications: Bachelors/Master’s in Business, IT, or related field. 8+ years in client delivery management with global exposure. Strong project management and stakeholder engagement skills. Excellent leadership, problem-solving, and communication skills.

Posted 3 months ago

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