43 Client Operations Jobs

As a Client Lead CRM at Cryoviva India, you will play a crucial role in engaging with expecting parents, managing sales processes, and ensuring a seamless customer experience. You will directly interact with customers, coordinate with internal teams, and oversee various functions to drive business growth and customer satisfaction. Key Responsibilities: - Initiate and manage telephonic interactions with expecting parents to promote Cryoviva's stem cell banking services. - Respond to customer queries promptly and liaise with internal departments for effective resolutions. - Supervise a team responsible for verification, support, collections, coordination, and CRM telecalling functions. - Ensur...

Right now, we're on the lookout for a Process Coordinator who's as passionate about results as we are. If you're up for an exciting ride, read on! Who You Are A highly organized and proactive individual who thrives on coordinating tasks and communication. Excellent at managing relationships with both internal teams and external clients. Strong communicator, able to convey information clearly and professionally. Detail-oriented, able to track multiple tasks and ensure nothing falls through the cracks. Comfortable working in a fast-paced, dynamic environment and juggling priorities. What Youll Do Act as the primary point of contact between team members and Management, ensuring smooth and timel...

Your key responsibilities Lead & Implement Clients engagements from start to finish (Planning, executing, directing and completing project) Strong experience in managing engagement economics Interpreting and complying with state and local statutes, regulations and legislations Proactively resolve tax-related problem and make recommendations for business and process improvements Act as a single point of contact to handle the engagement related activities for the Central team or Local EY representatives. Detailed review of amended returns and related work papers Assist in preparation of responses to various tax audits Analyze and Recommend tax strategies by researching federal, state and local...

Key Responsibilities:- Coordinate daily tasks and workflows across departments, especially between operations and the sales team. Prepare and maintain MIS reports on a weekly and monthly basis . Track progress and ensure timely completion of deliverables. Communicate professionally with internal teams and external clients. Support client operations, ensuring smooth on boarding, communication, and query resolution. Maintain and update databases and reports using Excel and Advanced Excel tools (Pivot Tables, VLOOKUP, Charts, etc.). Participate in regular meetings to report on status, issues, and improvements. Identify process gaps and assist in streamlining workflow processes. Key Skills & Qua...

Roles and Responsibilities Manage employee data management, including onboarding processes, background verification, and client operations. Provide exceptional customer service to employees through HR shared services and support requests. Conduct backend operations related to HR operations, ensuring accuracy and efficiency in all tasks. Collaborate with internal stakeholders to resolve issues and improve overall process flow. Ensure compliance with company policies and procedures while maintaining confidentiality at all times. Desired Candidate Profile 1-3 years of experience in HR Operations or a related field (BPO/Call Centre). Any graduation degree (B.Com, BBA, MBA) from a recognized univ...

As a Team Lead, Managed Services Operations at NTT DATA, you play a crucial role in ensuring the delivery of managed services to clients, maintaining operational IT infrastructure and systems. Your responsibilities include: - Monitoring work queues and providing technical support to clients - Independently resolving escalated incidents and requests within agreed SLAs - Sharing knowledge with other engineers to address and document issues - Acting as emergency support contact for critical client and business-impacting issues - Proactively identifying and implementing automation solutions for task optimization - Analyzing and troubleshooting technical issues using specialized tools and practic...

Develop an overall understanding of forecasting and scheduling function, International RECs, Carbon Credits and if required trading of other EACs Take responsibility for developing and managing relationships for key clients, and working with the existing BD & Client Operations team across the country. Day-to-day management of business operations, inventory management, trading of EACs, and CRM. Market Research and Market knowledge for up-coming opportunities and develop higher competency and values against our competitors. Prepare good presentations and reports on demand. Prepare comprehensive proposals and engagement letters for existing and new clients. The candidate should be result orient...

Responsibilities Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Tech Lead, Systems Support Monitoring, Transmission, ACH Processing, Share Draft Processing, Card Files Processing , MoveIT, Technical Support Client & Opera...

We are looking for a proactive and detail-oriented Client Operations & Procurement Executive to manage client orders, coordinate with suppliers and factories across India, and ensure smooth documentation and follow-ups. The role also involves exploring and sourcing new products to support business growth. Key Responsibilities: Manage client orders from D&C Enterprises clients and ensure timely execution. Coordinate and communicate with factories/suppliers across India for order processing. Handle all necessary documentation including invoices, packing lists, and related paperwork. Ensure regular follow-ups with suppliers to track order progress and resolve issues. Assist in sourcing and rese...

**Job Description:** As a Business Developer, your role will require you to possess sound knowledge of all outbound mediums in order to effectively close business deals. This includes generating new business from bidding portals, creating new contact plans, and writing proposals. Additionally, you will be responsible for handling client operations, conducting regular follow-ups, and ensuring timely delivery of services. **Key Responsibilities:** - Generate new business from bidding portals - Create new contact plans - Write proposals - Handle client operations - Conduct regular follow-ups - Ensure timely delivery of services **Qualifications Required:** - Hold an MBA with an IT background or...

To ensure timely and error free reporting of transactions received at the Investor Service Centre. Manage customer communication effectively in order to have timely resolution Excel in distribution services & investor services with special focus on corporate customers Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner Explore and process efficiency suggestions and contribute to achieve customer delight Comply with applicable regulatory requirements on qualifications required for the job profile Contribute to the knowledge management initiative of the customer service team. Contribution to recruitments / contingency / leave planning ...

As an Associate at Grant Thornton INDUS, your role involves developing an understanding of the Grant Thornton audit approach, methodology, and tools. You will be expected to demonstrate a working knowledge of auditing and an aptitude for technical accounting. Under the remote service delivery model, you will execute components of audits in an effective and efficient manner. It is essential to gain an understanding of client operations, processes, and business objectives to utilize that knowledge during engagements. Flexibility and agility in serving clients are key attributes required for this role. You will be responsible for following instructions from seniors and providing guidance to Ana...

You will be required to demonstrate a working knowledge of auditing and a strong aptitude for technical accounting, specifically focusing on US GAAP. Your main role will involve providing audit services to benefit plan clients, including defined contribution pension plans, defined benefit pension plans, and health and welfare plans. Under a remote service delivery model, you will execute audit components efficiently and effectively. It is essential to gain a thorough understanding of client operations, processes, and business objectives to utilize this knowledge during engagements. You will also be responsible for reviewing the work done by staff members such as Analysts and Associates in de...

About TripleLift We&aposre TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world&aposs leading brands find audiences across online video, connected television, display and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance. As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending ...

Job Description Join JPMorgan Chase&aposs Wealth Management team as a Client Operations Lead. Drive compliance and service excellence in a dynamic environment. Partner with global teams to enhance client operations through innovation and strategic initiatives. Be part of a team that values leadership, collaboration, and continuous improvement. Elevate your career by transforming client experiences in financial markets. Job Summary As a Client Operations Lead within the Wealth Management Client Operations team, you will partner with global business-facing teams to ensure compliance and meet day-to-day deliverables. You will identify opportunities for automation and service improvement, maximi...

Role Overview: Join JPMorgan Chase's Wealth Management team as a Client Operations Lead where you will drive compliance and service excellence in a dynamic environment. You will partner with global teams to enhance client operations through innovation and strategic initiatives, contributing to transforming client experiences in financial markets. Be part of a team that values leadership, collaboration, and continuous improvement. Key Responsibilities: - Partner with Middle and Front office teams for client onboarding and account maintenance. - Drive results through leadership, communication, and influence. - Function effectively in a high-volume, deadline-oriented environment. - Manage KPIs ...

Role Summary/ Job Brief EZ is a suite of Business Support Services that has disrupted the traditional marketplace through innovation and use of advanced technology to modernize the age-old workflows and processes. We are looking at hiring an Operation Associate (Hybrid mode) with the primary responsibility of handling the multistage delivery process. If this excites you, we would like to meet you to discuss further. Check out the responsibilities mentioned below. 1. Communicate with clients to understand their requirements and set delivery expectations (mostly over email, sometimes calls) 2. Manage the multistage delivery process by working with our network of 1000+ service experts across th...

Executive Assistant (Wealth Operations) - Client Relationships We're looking for a sharp, detail-oriented Executive Assistant to support our Wealth Operations team. This role is perfect for a proactive individual who thrives in a fast-paced environment and has a passion for building strong relationships with high-net-worth clients. You'll be the operational backbone of our client-facing team, ensuring every interaction is seamless and every detail is handled with precision. Who we are: Cambridge Wealth is a respected, award-winning firm in the wealth management space. We work with renowned professionals from various industries, providing exceptional financial solutions. We're a fast-growing,...

Mutual Fund Operations - Client Relationships Associate We're looking for a sharp, detail-oriented individual to support our Wealth Operations team. This role is perfect for a proactive individual who thrives in a fast-paced environment and has a passion for building strong relationships with high-net-worth clients. You'll be the operational backbone of our client-facing team, ensuring every interaction is seamless and every detail is handled with precision. Who we are: Cambridge Wealth is a respected, award-winning firm in the wealth management space. We work with renowned professionals from various industries, providing exceptional financial solutions. We're a fast-growing, excellence-orie...

Hiring for a Leading UK Bank Customer Support Roles Location: Bangalore Shift: UK Shift Joiners: Immediate Joiners Only Salary: Freshers: 4 LPA – 4.5 LPA Experienced: Up to 6 LPA (Graduates/UG with minimum 6 months of International Voice Experience) Eligibility: Graduates or Undergraduates with excellent communication skills Strong logical thinking and analytical skills Freshers & Experienced candidates can apply Immediate joiners preferred Roles & Responsibilities: Assist customers holding bank accounts with queries related to accounts, KYC, benefits, and policies Provide accurate and timely resolutions ensuring customer satisfaction Adhere to AHT (Average Handling Time) and SLA (Service Le...

Overview: The Team Lead oversees the staff working day-to-day client operations, optimizes team performance, and ensures smooth communication between staff, clients, and leadership, including seamless new-clinic launches. The clients overseen by this role are receiving services that are English-speaking phone tasks related to US health care, such as answering clinic phone calls, registering new patients, scheduling patients, completing referrals and authorizations, etc. Core Responsibilities: Team Oversight & Attendance Assist in interviewing and hiring candidates for the team Serve as a training and escalation point for staff Monitor team attendance Maintain accurate team rosters Plan cover...

As an Analyst/Associate in Client Onboarding based in Mumbai, Maharashtra, you will be an integral part of the Client Operations team. Your main responsibility will be to facilitate the onboarding process for new clients efficiently and effectively. Key Responsibilities: - Collecting and verifying client information and documentation required for onboarding. - Liaising with internal teams such as compliance, legal, and account management to ensure a smooth onboarding process. - Conducting thorough due diligence on clients as per regulatory requirements. - Communicating with clients to gather additional information or clarify details as needed. - Working closely with the client to understand ...

Key Responsibilities: Key Client Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction and engagement. Issue Resolution: Act as the first point of contact for client concerns and work promptly to resolve issues to ensure client retention. Lead Management: Handle leads for Job Hai clients, ensure timely follow-ups, and coordinate with sales and service teams for smooth onboarding and ongoing support. Cross-functional Collaboration: Work closely with sales, operations, product, and support teams to deliver a seamless client experience. Problem Solving: Analyze client feedback and operational challenges to proactively iden...

As a Care Coordinator Nurse, your primary responsibility will be to ensure the smooth coordination and oversight of care services provided to clients. Reporting directly to the Team Lead Care Coordinator, you will be responsible for submitting daily reports and assisting in branch-level care coordination. You will also play a crucial role in managing caregivers, including leave planning, task completion, vitals updates, and caregiver engagement. In addition, you will be involved in conducting support visits, allocating training, and tracking caregiver performance to ensure the highest quality of care for clients. You will assist in care commencement, handovers, and grievance resolution, as w...

Role & responsibilities: Initiating closure of business partner based on the request received. Collating necessary details required for closure of business partner from Internal departments & sending the same to respective BM/RFM for approval. Intimation to concerned departments for closure. Ensuring shifting of clients from terminated BPs & timely deactivation of terminals and other key softwares Dispatching intimation letter to the clients with regards to change of their service outlet. Follow up on pending requirements for release of full & final payment. Deactivation of remisier code & release of full & final amount Maintaining regular MIS Managing documentation for Insurance product Pre...